Banquet Server

Skamania Lodge is a Pacific Northwest resort set on 175 acres, featuring treehouses, glamping, golf, ziplining, a spa, and multiple restaurants. With over 22,000 sq. ft. of event space, it’s a premier destination for retreats, conferences, and celebrations.

Responsibilities

Maintain complete knowledge of and comply with all departmental policies/service procedures/standards; Anticipate guests’ needs, respond promptly, and acknowledge all guests, however busy and whatever time of day; Always maintain positive guest relations; Be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately; Resolve guest complaints, ensuring guest satisfaction; Monitor and maintain cleanliness, sanitation, and organization of assigned work areas; Maintain complete knowledge of and strictly abide by state liquor regulations, particularly those prohibiting service to minors, intoxicated persons, and drunk driving; Complete pre-function side work; Greet guests as they arrive and assist them with seating at tables; Serve all food courses and non-alcoholic beverage items to the guest in accordance with function requirements; Clear each course following procedures; Remove all tabletop items, linen and equipment from the function room as designated by function requirements; Set up, monitor, refresh and breakdown coffee breaks, receptions, and buffet tables for specified functions according to group requirements; Complete closing side duties

Requirements

Current or ability to obtain a Washington State Food Handler Card; Current or ability to obtain M.A.S.T. certification; A flexible schedule that can work evenings, weekends, and holidays

Nice to have

Valid driver’s license; Previous food service or hospitality experience

Benefits

Tips