Care Management Rep/Medical Assistant (MA) - Family Practice and Internal Medicine Clinic

Care Management Rep/Medical Assistant (MA) - Family Practice and Internal Medicine Clinic. Location: Aurora St Lukes Medical Center - 2900 W Oklahoma Ave. Status: Full time. Benefits Eligible: Yes. Hours Per Week: 40. Schedule varies between the hours of 8am-5:30 pm, Monday through Friday. No weekends or holidays.

Responsibilities

Collaborates with clinic leadership, physicians and staff to implement care management and quality improvement functions to optimize outcomes; Receives and distributes reports showing the progress and implementation of care management initiatives within market and clinics; Follows up with patients based on identified physician care plan needs through various methods to include phone calls, letters, and face-to-face meetings; Acts as a resource to staff on current and new care management initiatives; May participate in medical record reviews as necessary; Reviews data to identify clinic and market trends and may present data as requested for the purpose of creating action plans needed to improve patient care; Adheres to Medical Assistant scope of practice, follows all policies and procedures, and maintains training and competency based on area of specialty when providing patient care.

Requirements

Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association (AHA) needs to be obtained within 45 days unless department leader has determined it is not required; Certified or registered as a CMA or RMA by one of the following National Organizations: American Association of Medical Assistants (AAMA), Certified Clinical Medical Assistant (CCMA) certification issued by the National Health Career Association (NHA), RMA certification issued by the American Medical Technologists (AMT), Medical Assistant (NCMA) certification issued by the National Center for Competency Testing (NCCT), Clinical Medical Assistant Certification (CMAC), or American Medical Certification Association (AMCA); High School Diploma or GED required; Associate's Degree (or equivalent knowledge) in Allied Health; Completion of an accredited or approved program in Medical Assistant, or 2 years of verifiable full-time experience as a Medical Assistant within the last 5 years; Typically requires 2 years of experience in an ambulatory setting that includes experiences in direct patient care, general knowledge of chronic disease states, providing staff training, and assisting with gathering, interpreting and distributing data; Excellent oral and written communication skills; Demonstrated ability to effectively communicate with multi-discipline team members and other professionals; Proficient in the use of Microsoft office suite or similar products, electronic mail and electronic medical records systems; Ability to work independently with minimal supervision; Excellent attention to detail with the ability to prioritize and organize data / projects effectively; Generally exposed to a normal office environment; Must sit, stand, walk, lift, squat, bend, twist, crawl, kneel, climb, and reach above shoulders throughout the workday; Ability to lift 35 pounds without assistance; Must have functional speech, vision, hearing, and touch with ability to use fine-hand manipulation skills; Will be exposed to the following hazards on a frequent basis: mechanical, electrical, chemical, blood and body fluids; Will be required to wear protective clothing and equipment as needed; Operates all equipment essential to perform the job.

Benefits

Paid Time Off programs; Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability; Flexible Spending Accounts for eligible health care and dependent care expenses; Family benefits such as adoption assistance and paid parental leave; Defined contribution retirement plans with employer match and other financial wellness programs; Educational Assistance Program; Premium pay such as shift, on call, and more based on a teammate's job; Incentive pay for select positions; Opportunity for annual increases based on performance