Claims Processing Auditor

ProAg has an exciting opportunity for a Claims Auditor to join our team. You will audit and process claims, checking for accuracy and completeness. Bring your passion for innovation and collaboration to ProAg to help serve our farmers, agents, and re-insurers. Reporting to the Claims Processing Manager, you will expedite the processing and payment of all claims. You must thrive in a collaborative environment where you will work closely with other departments including Underwriting, Claims, and Compliance, and be a resource for them. ProAg is a 4:1 hybrid workplace; Monday through Thursday is in office, with Friday being a remote day.

Responsibilities

Monitor claims through auditing and data entry activities; Ensure claims are adequately documented in our processing system; Track claims for timeliness; Work closely with the Underwriting Department to ensure any changes required to claims are made in the system prior to payment; Process loss claims for payment; Attend assigned training as needed; Collaborate with and communicate information clearly and effectively to crop adjusters, team members, compliance, accounting and agents; Provide support to other regions as needed through cross-training activities; Adhere to the expectations of ProAg policyholder touchpoints

Requirements

Two years of relevant and progressive professional experience; High School diploma or equivalent is required; Solid written and verbal communication skills with an emphasis on confidentiality, tact, and diplomacy with employees and customers; Sound analytical skills with a deep attention to detail in order to problem solve; Ability to effectively and efficiently multi-task, set and shift priorities, and adapt to change; Handle sensitive and/or confidential material strictly in accordance with company policy, Risk Management Agency (RMA) guidelines, etc.

Benefits

Competitive salary and comprehensive benefit package; Strong learning culture with ongoing development opportunities; Opportunities for growth and career advancement; Comprehensive medical, vision, and dental coverage, with eligibility beginning on your first day of employment; Basic life and disability insurance; 401(k) plan with 6% company match; 20 days of PTO, three floating holidays, approximately 10 paid holidays, and volunteer time off; Paid parental leave; Access to wellness program, including mental health services, fitness network membership, and a complimentary Headspace subscription; Student loan matching program; Employee discount program; An opportunity to do meaningful work and love what you do