Community Relations Liaison

Under the leadership of the Directors of Business Development and other leadership and in partnership with the Account Executive team, the Account Executive (AE) will serve as subject matter expert for each of the Rogers service lines leveraging knowledge and expertise from operational and clinical leadership to promote Rogers services to key stakeholders in the community. This is achieved through territory management using a traditional sales model developing new and maintaining existing referral relationship strategic planning and implementation, meeting and/or exceeding quotas, relationship development, continued self-assessment, and adaptability in an ever-changing marketplace.

Responsibilities

Serve as subject matter expert for each Rogers service line; Develop, manage, and further enduring alliances with existing and prospective referring providers; Identify new referral and partnership opportunities; Develop, maintain, and advance strategic referent relationships; Develop and enhance alliance workflow and standards; Plan and implement proactive growth tactics on a daily basis; Manage a dynamic territory, routing, goal attainment, and time allocation; Engage customers with an action-oriented, patient-focused sales message; Conduct daily face-to-face and virtual customer meetings, including cold calling; Participate in Lunch & Learns, breakfasts, dinner programs, professional networking events, and other appointments; Plan and execute continuing education events and promote CE webinars and in-person events; Conduct on-site campus and program tours; Maintain frequent contact with referents via phone, email, and social media; Maintain knowledge of behavioral health programming, diagnoses, and trends; Communicate the efficacy, patient types, and outcomes of Rogers programming; Demonstrate local, regional, and national market knowledge; Enter and maintain records of all referent interactions in CRM software; Complete monthly operational and other reporting requirements; Analyze reporting and make timely decisions; Submit expense reports in a timely manner; Monitor expenditures and utilize budget allocation; Comply with system policies and procedures, including HR, infection control, employee health, and patient safety; Participate in hospital committees, performance improvement team meetings, and team projects; Perform other duties as assigned

Requirements

Bachelor's degree required, preferably majoring in business, communications, psychology, social work, and/or related major; Minimum of two (2) years' business development and/or related experience; Experience with strategic planning, new business development, and negotiation; Computer proficiency and working knowledge of software programs, including Word and Excel; Valid driver's license and insurable status under the Rogers insurance policy; Ability to travel by car and/or air and be away from home for extended periods; Ability to include overnight and weekend travel throughout the year as necessary; For PRN positions: candidate resides in Wisconsin, Illinois or Minnesota, within 50 miles of a Rogers location and near an airport; Must be physically/mentally able to perform job duties as verified by a post-employment physical exam by a licensed physician

Nice to have

Lived experience valued

Benefits

Health, dental, and vision insurance coverage for you and your family; 401(k) retirement plan; Employee share program; Life/disability insurance; Flex spending accounts; Tuition reimbursement; Health and wellness program; Employee assistance program (EAP); Tuition reimbursement