Contract Network Field Support Engineer-Contract Position (3 Months)

We are seeking an experienced Contract Network Field Support Engineer to provide onsite remote hands support for multiple office across the United States. The engineer will work closely with our global Network Engineering team, which remotely manages and supports the U.S. infrastructure from the APAC/EMEA region. The primary responsibility of this role is to perform onsite physical activities related to network infrastructure refresh, deployment, migration, and replacement projects while coordinating with remote Network Engineers through Webex or similar collaboration platforms. This position is ideal for a hands-on engineer with experience in network hardware installation, cabling, rack and stack operations, device replacement, troubleshooting, and datacenter support activities. Contract Position (3 Months) United States (Travel Required) (USA – Tulsa, USA – Torrance, USA – Clifton, USA – Springfield, USA - Sully Trail)

Responsibilities

Visit various company offices across the United States as required; Verify delivery of networking equipment upon arrival at site; Inspect delivered equipment for physical damage, completeness, and accuracy against shipment documentation; Coordinate with vendors, local site contacts, and the Network Engineering team regarding equipment receipt and deployment schedules; Maintain records and photographs of delivered hardware for inventory and project documentation purposes; Perform physical replacement of network infrastructure equipment (Cisco routers, Cisco Catalyst switches); Remove existing network devices from racks and cabinets; Rack and mount new equipment following provided guidelines; Install power supplies, stacking modules, transceivers, and network interface modules as required; Label equipment and cabling according to company standards; Disconnect existing network and power cabling from legacy devices; Reconnect and organize copper and fiber-optic cabling to newly installed equipment; Verify cable labeling and connectivity; Perform basic cable tracing and cable management activities; Ensure all physical connections are properly secured and documented; Establish console connectivity to network devices using console cables and laptops; Provide remote console access to Network Engineers using Cisco Webex, Microsoft Teams, or equivalent remote collaboration tools; Follow detailed instructions from remote Network Engineers during migration and cutover activities; Execute physical commands under remote supervision, including power cycling equipment, moving network cables, connecting console sessions, verifying hardware status LEDs, replacing transceivers and modules, and verifying link status; Participate in scheduled maintenance windows, often during evenings, weekends, or off-business hours; Support network refresh and migration activities; Assist with testing and validation activities after device deployment; Coordinate closely with remote engineers throughout the migration process until successful completion; Capture photos before, during, and after installation activities; Document rack elevations and cable connections; Provide status reports and progress updates to project stakeholders; Report any onsite issues, risks, or blockers immediately to the project team

Requirements

Minimum 3 years of hands-on experience supporting enterprise network infrastructure; Experience working in datacenters, server rooms, or enterprise office environments; Proven experience performing rack-and-stack activities; Experience replacing network hardware during maintenance windows; Experience working with remote engineering teams; Knowledge of Cisco networking equipment; Understanding of LAN/WAN networking concepts; Experience with copper and fiber-optic cabling