Conversion Rate Optimisation Manager

Reporting to the Experience Optimisation Director, you will play a key role in developing and implementing experience optimisation and conversion rate optimisation (CRO) strategies for a French multinational holding company specialising in luxury goods. We take pride in delivering data-led experimentation, personalisation, and deep analytical insights for premier global brands. Career path could lead to progression into a CRO Senior Manager position with future potential to lead the practice. This is a hybrid position, based out of our Paris office. The gross annual salary range for this position is between EUR 38,000-42,000, and the final offer is dependent on experience.

Responsibilities

Lead client meetings with a key luxury account to translate their business needs into strategic optimisation roadmaps aligned with their goals, driving measurable value and high client satisfaction; Be the subject matter expert in conversion rate optimisation (CRO), experience optimisation, measurement, and marketing analytics across the client's brands; Execute full-lifecycle user journey audits, research, continuous experimentation, and cross-channel activation campaigns to deliver actionable insights; Define custom reporting and data-mapping requirements, collaborating cross-functionally to align technical solutions and timelines with strategic rationale; Provide mentorship and escalation support for junior team members to foster professional growth and resolve operational challenges

Requirements

Fluency in French and professional-level English; Over 2 years of experience in end-to-end experience optimisation or CRO, including defining, launching, and evaluating A/B and Multivariate Testing (MVT) Campaigns using A/B testing platforms or website optimisation tools; The ability to analyse user behaviour and map customer journeys from initial discovery to final measurement, ideally within the luxury, beauty or fashion industries; Proficiency in web, app and product analytics combined with qualitative research tools (heatmapping, form analytics, live user testing); Analytical and strategic mindset, with the ability to translate complex quantitative and qualitative data into actionable findings, recommendations, and optimisation roadmaps; Enjoys getting to know clients, developing long-lasting relationships and adding value to their business; Collaborates with the appropriate people to evaluate different options and find practical solutions

Benefits

Custom work environment: work remotely for up to 60% of days; Flexible working hours between 8am and 6:30pm; 14 weeks of paid leave for primary caregivers; 4 weeks of paid leave for secondary caregivers; £1000 (or equivalent) towards courses for returning primary caregivers