Customer Integration Data Transformation Specialist

The Customer Success function is a cornerstone of NIQ Brandbank, playing a crucial role in customer onboarding, adoption, retention, development, and satisfaction for both Brandbank and Etilize solutions. The Customer Integration function is a vital, client-facing component of NIQ Brandbank. It is responsible for managing the suite of solutions across both Brandbank and Etilize, including associated service levels. This function ensures the efficient ingestion and distribution of all relevant digital product content to meet the needs of our internal teams, stakeholders, customers, industry, and NIQ. The Client Integration Data Transformation Specialist is responsible for supporting the successful deployment of new and updated services. This includes managing standard and custom data feeds, creating custom Excel extracts, and integrating with GS1 data platforms. The role is pivotal in ensuring seamless data transformation and integration processes that meet client needs and project specifications.

Responsibilities

Participate in the delivery of bespoke integrations, whether client-specific or GDSN; Support data mapping, testing, and deployment activities to ensure accurate and efficient data integration; Work with detailed data specifications and customer requirements; Meet project milestones and adhere to client specifications for both inbound and outbound projects; Collaborate with project managers to ensure timely and successful project delivery; Maintain up-to-date knowledge of Nielsen Brandbank and local GDSN data models and capture rules; Continuously update skills and knowledge to stay current with industry standards and best practices; Understand complex data mapping and transformation procedures; Work closely with consultants and developers to create patches and changes that support bespoke data outputs; Ensure that all changes are thoroughly tested and meet quality standards before deployment; Build out data transformation logic to ensure data is accurately transformed and integrated; Identify test scenarios and create test data to validate the transformation processes; Ensure data quality is maintained throughout the transformation process to the NBB Product Library, GDSN Connector, and retailer sites; Implement quality control measures to detect and correct data issues; Provide consultancy services to suppliers and retailers to maintain the relevance and quality of data coverage; Advise on best practices for data integration and transformation; Maintain regular and effective communication with key stakeholders, including project managers, clients, and internal teams; Provide updates on project progress, address any issues, and ensure alignment with project goals; Undertake additional duties as reasonably required; Comply with relevant professional, ethical and health and safety standards; Out-of-hours working and reasonable travel to customers and NIQ offices may be required

Requirements

Degree in Computer Science, Information Systems, Data Management, or a related field; Proven experience in complex data transformation and mapping; Proficiency in managing and configuring standard and custom data feeds, including Excel extracts; Familiarity with GS1 and GDSN (Global Data Synchronization Network) standards; Experience building data transformation logic and conducting testing to ensure accuracy; Understanding of data formats such as XML, JSON, CSV, and Excel; Strong data quality assurance capabilities, including implementation of quality control measures; Demonstrated ability to meet project milestones and support project delivery; Effective verbal and written communication skills in English and local language; Experience working collaboratively with cross-functional teams including consultants and developers; Ability to provide consultancy to suppliers and retailers on data integration and transformation best practices; Strong analytical thinking and attention to detail; Willingness to stay current with industry standards and best practices; Flexibility to work out-of-hours and travel domestically or internationally, as required; Flexible and available to work in line with UK working hours

Nice to have

Relevant knowledge in GS1 standards; Knowledge of data integration platforms; Project management knowledge

Benefits

Flexible working environment; Volunteer time off; LinkedIn Learning; Employee-Assistance-Program (EAP)