Customer Service Representative

Customer Service Representative at Circle K store 2743648, 15400 West High Street, Middlefield, Ohio 44062. Part time with flexible shifts (days, evenings, overnights and weekends). Provides customer service, operates cash register and fuel console, maintains store cleanliness, and performs merchandising and sales control duties.

Responsibilities

Provide prompt excellent customer service in a courteous, friendly and attentive manner; Greet customers as they enter and thank them as they leave; Give assistance and offer suggestions or recommendations; Ring up all sales on cash register properly and accurately, handling money, checks, and other types of payment; Perform multi-function operation of fuel console, lottery machines, money order machine, telecom transactions; Report to work on time and follow dress and appearance code; Maintain store facility's condition and equipment to Company and/or brand standards by cleaning and performing housekeeping duties; Inspect store facilities and equipment for safety, cleanliness, and proper working order; Notify Store Manager of equipment failure or maintenance/supply needs; Complete build-to's for ordering/purchasing merchandise; Receive and verify vendor deliveries; Maintain adequate stock and rotate stock properly; Place advertising and pricing signage; Control merchandise, cash shortages, and other selling expenses; Assist in maintaining proper inventory levels and shift audits; Keep accurate cash, sales and inventory control records and account for variances; Notify Store Manager of sales, cash or inventory discrepancy; Follow Company/brand guidelines for product breakage or spoilage; Report all incidents including injuries, theft, property damage or improper sanitation/waste disposal to Store Manager; Report unsafe, unlawful or unethical conduct; Keep accurate record of all shift and timekeeping paperwork; Attend job-related meetings; Provide regular and predictable onsite attendance; Perform other duties as assigned by Store Manager

Requirements

Ability to accurately operate a variety of equipment that may include cash registers or scanners, hot or cold or beverage dispensers, and other machines or tools; Ability to work as scheduled including arriving to work on time; Ability to communicate information and ideas so others will understand; Ability to perform essential duties and physical functions described below; Ability to work in the conditions described below; Ability to be exposed to cold or warm temperature extremes performing occasional work in a walk-in cooler and/or freezer and outdoors; Ability to occasionally lift and/or carry up to 30 pounds from ground to overhead; Ability to occasionally lift and/or carry up to 50 pounds from ground to waist; Ability to grasp, reach and manipulate objects with hands for entire shift; Ability to push/pull with arms up to a force of 20 pounds; Able to reach overhead for objects; Ability to bend and twist at waist; Ability to communicate orally; Ability to operate a cash register and/or computer keyboard; Ability to stoop, kneel, squat, bend, push, and pull; Ability to work alone; Be exposed to occasional noise; Ability to stand and/or walk for an entire shift; May require climbing a ladder to store and retrieve materials or place and remove signs

Nice to have

High school diploma or GED preferred; Experience in retail sales preferred; Ability to perform the four (4) basic arithmetic operations (add, subtract, multiply and divide) preferred