Customer Service Representative

Customer Service Representative at Circle K. Provides prompt excellent customer service in a courteous, friendly and attentive manner; maintains store facility and equipment; performs merchandising and stock duties; controls merchandise, cash shortages and other selling expenses; keeps accurate cash, sales and inventory records; reports incidents; performs administrative duties. Shift availability: Days and Evenings. Part time. Hiring Range: $13.00 to $13.50.

Responsibilities

Provides prompt excellent customer service; Greets customers as they enter and thanks customers as they leave; Gives assistance and offers suggestions or recommendations; Rings up all sales on cash register properly and accurately; Performs multi-function operation of fuel console, lottery machines, money order machine, telecom transactions; Reports to work on time and follows dress and appearance code; Maintains store facility condition and equipment; Inspects store facilities and equipment for safety, cleanliness, and proper working order; Notifies Store Manager of equipment failure or maintenance/supply needs; Completes build-to's for ordering/purchasing merchandise; Receives and verifies vendor deliveries; Maintains adequate stock and rotates stock; Places advertising and pricing signage; Controls merchandise, cash shortages, and other selling expenses; Assists in maintaining proper inventory levels and shift audits; Keeps accurate cash, sales and inventory control records; Notifies Store Manager of any sales, cash or inventory discrepancy; Reports all incidents; Keeps accurate record of all shift and timekeeping paperwork; Provides regular and predictable onsite attendance; Performs other duties as assigned by the Store Manager

Requirements

Ability to accurately operate a variety of equipment that may include cash registers or scanners; hot or cold or beverage dispensers, and other machines or tools; Ability to work as scheduled including arriving to work on time; Ability to communicate information and ideas so others will understand; Ability to perform essential duties and physical functions described below; Ability to work in the conditions described below; Ability to be exposed to cold or warm temperature extremes performing occasional work in a walk-in cooler and/or freezer and outdoors; Ability to occasionally lift and/or carry up to 30 pounds from ground to overhead; Ability to occasionally lift and/or carry up to 50 pounds from ground to waist; Ability to grasp, reach and manipulate objects with hands for entire shift; Ability to push/pull with arms up to a force of 20 pounds; Able to reach overhead for objects; Ability to bend and twist at waist; Ability to communicate orally; Ability to operate a cash register and/or computer keyboard; Ability to stoop, kneel, squat, bend, push, and pull; Ability to work alone; Be exposed to occasional noise; Ability to stand and/or walk for an entire shift; May require climbing a ladder to store and retrieve materials or place and remove signs

Nice to have

High school diploma or GED preferred; Experience in retail sales preferred; Ability to perform the four (4) basic arithmetic operations (add, subtract, multiply and divide) preferred