Customs Associate

Flexport is a technology platform for international trade. The Customs team works on behalf of clients to facilitate the import of goods across international borders, including classifying imported items, calculating duties, transmitting information to the US government, and collecting and filing the documentation required by different governments. The team works with clients, shippers, and other freight companies, and closely with technology partners to drive innovation through process automation. The Customs product is positioned for more than 10x growth in the coming five years. The role offers the opportunity to work with state-of-the-art technology to streamline and automate customs processes in a collaborative environment.

Responsibilities

Navigate the complex landscape of customs regulations and ensure that all goods comply with international protocols and legal requirements; Obtain necessary documents and provide complete and accurate information to CBP to facilitate smooth customs clearance; Collaborate with international clients and logistics partners to provide them with timely and accurate customs advice and support; Optimize customs processes using Flexport's proprietary technology, providing insights and data-driven recommendations to our clients; Ensure work satisfies internal key performance indicators that demonstrate quality and timeliness; Follow standard operating procedures (SOP) and improve processes as needed; Participate in business reviews on a regular cadence including presentation prep, and hold client operational calls when deemed necessary

Requirements

At least 1 year experience as a Customs Entry Writer; Familiarity with U.S. Customs regulations, classifications, and rulings; A "compliance-first" mindset, with a commitment to maintaining the highest standards of integrity and regulatory adherence; Works independently with minimal supervision; Works under fluctuating pressure and tight deadlines; Adapt to new technology and can thrive in a fast paced environment; Effective time management. Be able to properly prioritize and manage a large volume of tasks; High attention to detail; Effectively seek and receive feedback; Effective communication both verbally and in writing; Orientation towards working smarter and adopting best practices and standardization; Strong problem-solving capabilities

Nice to have

Bachelor's degree in Business, Supply Chain Management, or a related field

Benefits

Bonus; Equity; Comprehensive benefit offerings such as medical and dental; Flexible time off; Continuous learning opportunities