Customs Brokerage Logging Agent/Reception

“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder

Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

Organic Growth – Expeditors promotes from within. As a shining example, our CEO started as an entry level employee in our San Francisco office 31 years ago.

- 15,000 trained professionals
- 250+ locations worldwide
- Fortune 500
- Globally unified systems

Ensure the proper and timely logging of incoming clearance documentation, while providing an exceptional customer service within the Customs Brokerage department. Field all methods of document turn over (fax, email, ftp) and log with timeliness and accuracy.

Salary Range: $38,000-45,000

Responsibilities

Answering phone calls and managing transfers to appropriate departments.; Greeting oAice visitors and getting them signed in according to Expeditors protocols; Deliver Exceptional customer service; Ensure accurate and timely data entry into our operating system; Receive shipment notifications; Review documents and prioritize; Ensure customer profiles are updated and current for assigned accounts; Support operations where needed; Meets company standards of 52 hours training per year

Requirements

Excellent verbal and written communication; Experience with word processing, spreadsheets, Windows, Outlook and various PC based software; Willingness to learn and develop the industry skills; Sense of urgency; Attention to detail; Have a positive attitude and an innate desire to help people; Desire to work in a team environment; Work with integrity; Maintain a professional Appearance; Have Confidence even in the face of intense challenges; Be curious to learn and grow; Adhere to the company's 10 cultural attributes: Appearance, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor and Visionary; Be resolute and results oriented- get the job done!

Benefits

Paid Vacation, Holiday, Sick Time; Health Plan: Medical, Prescription Drug, Dental and Vision; Life and Long Term Disability Insurance; RRSP Retirement Savings Plan; Employee Stock Purchase Plan; Training and Personnel Development Program