Customs Brokerage Service Agent

Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 (408) company, we employ over 16,500 trained professionals in a worldwide network of over 320 locations across six continents. Expeditors is focused on the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems. Our services include air and ocean freight consolidation and forwarding, vendor consolidation, customs clearance, cargo insurance, distribution and other value-added logistics services.

Responsibilities

To handle daily operation and ensure all related details are entered correctly in system; To track all incoming ocean import shipments and ensure that all documents are prepared prior to shipment arrival; To actively be involved with problem-solving of issues presented; To review, acknowledge & follow up customers' SOP closely and develop good relations with customers; To review and check SP's quotations and ensure SP charges as per agreed quotation; To check and issue invoices to customers and ensure the invoices are correct as per the agreement; To be proactive, understand customers' needs and provide a professional service

Requirements

Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results; Pro-active, strong organizational skills; Strong desire to learn; Good computer skills (Excel, Word, PowerPoint); Fluent in English

Nice to have

Understanding of transportation documentation and terms