Cycle Technician

As a Cycle Technician at Evans Cycles, you’ll be at the centre of our workshop – delivering high-quality repairs, servicing, and safety checks to keep our customers riding with confidence. You’ll bring technical expertise, a commitment to quality, and a passion for cycling into every repair, while providing clear and friendly advice to customers.

Responsibilities

Carrying out a wide range of bicycle repairs including brake adjustments, gear tuning, wheel truing, drivetrain maintenance, and suspension servicing; Assembling new bicycles to manufacturer guidelines and ensuring they’re safe and ready for sale; Conducting service consultations with customers, diagnosing issues, and providing clear repair recommendations and estimates; Supporting customers in selecting the right parts, upgrades, and accessories for their bikes; Performing safety inspections to highlight and resolve potential issues; Maintaining high standards of quality control so every repair meets our safety and service expectations; Organising the workshop, managing spare parts, tools, and stock efficiently; Delivering excellent customer service – explaining repairs, offering advice, and ensuring every rider leaves confident in their bike

Requirements

Skilled in bicycle mechanics, with experience repairing a wide range of bike types and components; Strong knowledge of bicycle brands, models, and components; Detail-focused with a commitment to quality and safety; Confident communicator with great customer service skills; Able to work independently and collaboratively within a team; Physically able to work on your feet and lift bikes when needed; Flexible to work evenings and weekends in line with store hours

Nice to have

Previous workshop experience as a mechanic/technician is highly desirable

Benefits

Commission-led bonuses across a wide range of products; Monthly Group Rewards & Recognition; Access to development courses and national qualifications; 40% in-store uniform discount; Group-wide 20% discount across all Frasers Group brands; Discounted gym membership; Ride-To-Work Scheme (eligibility applies)