Data Analyst Intern

The Care & Shipping Data Analytics team turns operational data into actionable insights to improve process efficiency and customer satisfaction across Customer Care, Seller Care, Quality and Shipping. We partner with business stakeholders, maintain monitoring tools and provide clear recommendations to support both day-to-day operations and long-term decisions. Our work helps teams make better, data-informed decisions across the business. Internship: start date January 2027, duration 6 months, full-time (35h/week), location Barcelona (Spain). Recruitment process: skill fit interview and live case study with a team member (45min); video-call interview with the Talent Acquisition Specialist (30 min); cultural fit interview with the manager (30min).

Responsibilities

Conduct in-depth analyses to help Operations Specialists improve process efficiency and customer satisfaction across Customer Care, Seller Care, Quality and Shipping; Be an active contributor to the strategy, thinking beyond immediate analysis to understand long-term implications of actions; Collaborate closely with business stakeholders, supporting their needs and sharing analysis and recommendations in an impactful way to get their buy-in; Maintain, update and improve the monitoring tools (SQL, Omni); Mentor business stakeholders on their data needs

Requirements

Bachelor's or Master's degree in Business, Management or Engineering with specialization in data & analytics or equivalent; Strong skills in data analytics, visualization and modeling, including experience with SQL; Good communication skills and ability to make work accessible to a non-technical audience; Ability to work in autonomy; Hands-on, not afraid to get your hands dirty; Strong team player; Fluent in English; Looking for a 5-6 month full-time internship from January 2027 based in Barcelona; Current Spanish university can provide an internship agreement

Nice to have

Experience with Omni; Experience with Google Analytics/Datastudio; Experience with Amplitude; Project management/coordination skills; Interest in helping the business grow through data analysis

Benefits

Mission-driven work environment where your day-to-day makes an impact on the planet; Hybrid work environment with 2 remote days a week and 1 remote work week per quarter, plus 3 flex days; Employee Resource Groups, including mentorship programs, comprehensive accessibility policies, and cultural competency training; Hands-on career development in an innovative, driven, and fast-paced environment