Director of Product Design

Poshmark is seeking a Director of Product Design to lead and elevate our end-to-end product design experience. This role will define how users discover, buy, interact and sell across our platform, shaping a seamless and engaging journey for both sides of our marketplace. As a key member of the product leadership team, you will report to the Chief Product Officer and set the design vision, guide a talented team of designers and managers, and partner closely with Product, Engineering, Customer Research, Analytics and Marketing to deliver thoughtful, high-impact experiences. This role requires a balance of strategic leadership, strong design craft, prior working experience utilizing AI-based design tools, and deep understanding of marketplace ecosystems.

Responsibilities

Define and drive a cohesive, forward-looking design vision across Poshmark’s buyer and seller experiences; Identify, socialize and utilize customer needs across the marketplace for both shoppers and sellers; Align design strategy with company goals; Champion design as a strategic partner in shaping the product roadmap; Partner strategically with engineering to ensure great understanding and execution of our design thinking; Lead, mentor, and scale a high-performing design organization; Build a structured career ladder and path for our designers; Establish clear design principles, systems, and processes; Foster a culture of excellence, inclusivity, and continuous growth; Oversee design for core marketplace journeys, including discovery, listing, selling, social interaction, and transactions; Design for a two-sided ecosystem, balancing the needs of shoppers and sellers; Drive innovation in social commerce experiences, including feeds, sharing, and community engagement; Oversee design for the overall marketplace and core customer journeys; Utilize design as a means to drive innovation in social experiences including community features; Provide hands-on direction through critiques, reviews, and selective individual contribution; Leverage customer insights derived from user feedback, research and quantitative data; Lead design execution, design systems, and operations across the product roadmap; Build and scale clear systems for scoping, assigning, and reviewing work across a global, distributed design team; Lead the design team's transition to AI-powered workflows; Partner with product and engineering on AI-native development models; Use AI to extend design capacity and speed without sacrificing quality; Partner closely with Product and Engineering leaders to define strategy and deliver impactful outcomes; Collaborate with Brand, Creative and Marketing to ensure a cohesive, end-to-end user experience; Partner with Engineering to translate design systems into implementation standards; Communicate design decisions clearly and influence stakeholders at all levels; Coordinate with team members from our India and Korea offices

Requirements

At least 10–15+ years of experience in product or UX design, with a significant portion in leadership roles; Proven success building, managing, and scaling design teams, including managing managers; Experience designing for marketplaces, e-commerce, or social platforms; Hands-on familiarity with marketplace dynamics, either professionally or as an active participant; Strong portfolio demonstrating high-quality, user-centered design at scale; Deep expertise in mobile-first consumer products and complex, multi-sided systems; Strong systems thinking and ability to design for both detail and scale; Experience using AI design tools like Figma Make or Claude Design; Good familiarity with experimentation, growth design, and data-informed decision-making; Strategic mindset with the ability to connect design decisions to business outcomes; Exceptional communication and storytelling skills; Ability to influence cross-functional partners and senior leadership; Experience deploying and driving scale of design work and prototyping through use of AI-based design tools; Deep understanding of marketplace dynamics, including supply/demand balance, trust, and incentives; Empathy for diverse user segments, from casual participants to power sellers; Passion for community-driven, social product experiences

Nice to have

Experience with live commerce, creator tools, or social engagement features; Background or experience with two-sided marketplaces, fashion, retail, resale, or lifestyle marketplaces

Benefits

Shape the future of social commerce at scale; Lead design for a deeply engaged, entrepreneurial community; Build experiences that directly impact users’ livelihoods and success; Work alongside a collaborative, mission-driven team