Director, Technology Communications, Hims & Hers

The Communications team at Hims & Hers shapes how the world understands our role in advancing modern health, building strategies that raise awareness, foster brand love, trust, and loyalty, protect our reputation, and drive adoption of our products and services. As technology becomes an increasingly central part of our story, the company is looking for a communications leader to shape how it tells that story to the world. The role leads high-priority work spanning technology and product storytelling, AI and innovation narrative, engineering culture and talent communications, and technical thought leadership. The role reports to the VP of Corporate Communications and partners closely with Engineering, Product, Data Science, AI, Security, Investor Relations, Policy, Marketing, and the global Product Communications team.

Responsibilities

Lead communications strategy for technology and AI in partnership with the broader comms team; Drive communications for major technological product launches, shaping positioning, media strategy, and launch plans from day one; Partner with leaders across Engineering, Product, Data Science, AI, and Security to build strategies grounded in technical realities, roadmap, and priorities; Translate complex technical work, from AI models to platform infrastructure, into narratives for investors, consumers, media, and industry audiences without oversimplifying or overhyping; Build and manage relationships with technology, business, and trade media, industry analysts, and influencers; Develop ongoing campaigns that extend beyond launch moments to grow reputation as a technology innovator; Serve as strategic advisor and exec communications leader to the Chief Technology Officer and Chief Product Officer on high-profile moments, speaking engagements, and complex communications decisions, including those touching AI, data, and privacy; Partner with the Internal Communications team on technology-focused moments and initiatives for employees; Partner with Corporate, Product, and Policy Communications on issues and reputation management, anticipating risk especially around AI and health; Use data and media insights to understand what's working and sharpen impact and narrative over time

Requirements

10+ years of experience in communications, with direct experience in technology, product, and corporate communications, ideally at a public company; A track record leading communications for major product launches, technical announcements, or other high-profile moments; Deep knowledge of the technology and AI media landscape, with strong relationships across trade, business, and consumer technology press; Experience partnering with engineering, product, data science, and technical stakeholders to translate complex work into clear communications; Experience communicating in a space where technology, regulation, or reputational risk shapes how a company communicates, particularly around AI, data, or privacy; Experience developing narratives that make complex products, technologies, or issues clear, relevant, and compelling to different audiences; Ability to see the big-picture narrative while knowing when a specific announcement, audience, or moment needs a different message or approach; Experience advising senior leaders and influencing cross-functional partners across Engineering, Product, Policy, Marketing, and other teams; Excellent writing and storytelling skills, with the ability to move from strategy to execution when needed; Ability to operate with speed and sound judgment as priorities shift quickly; A data-driven approach to communications, with the ability to define success and use insights to improve strategy and execution; Genuine curiosity about and fluency in emerging technology and AI, with the judgment to know what's substantive versus hype; Willingness to travel as needed

Benefits

Competitive salary & equity compensation for full-time roles; Unlimited PTO, company holidays, and quarterly mental health days; Comprehensive health benefits including medical, dental & vision, and parental leave; Employee Stock Purchase Program (ESPP); 401k benefits with employer matching contribution; Offsite team retreats