eFlorist Technician

Teleflora provides innovative marketing, education, and technology to make sure our member florists get the resources they need to thrive, creating beautiful bouquets with keepsake vases delivered to your door. We’ve been a part of The Wonderful Company family since 1979, and with a nationwide network of florists, we’ve become the world’s largest flower delivery service. With more than 10,000 member florists in North America, we lead the industry by working directly with our florists to hand-arrange and hand deliver every bouquet!

Unlike competitor roles that mostly log tickets and escalate, the eFlorist Technician is our first-line support team and is empowered to actually solve problems. You’ll be trained specifically on our website platform, have access to real tools and updates, and work as a true partner to our customers — not just a script reader. Plus, we offer clear paths for growth into onboarding, training, or account management, making this a career you can build on, not just a job.

This is a great , entry-level opportunity for anyone who wants a role that blends technical learning, customer interaction, and professional growth in a fast-paced but supportive environment.

Candidates should be in the Paragould, AR vicinity. Currently, the eFlorist Technicians have the ability to work from home with one day per month required in the Paragould, Arkansas office . Working from home is voluntary and the ability to work in the office every day is available.

Responsibilities

Troubleshoot and support all customers via phone with website questions/issues; Data entry, setup of web sites and proof site content; Research and register URL’s, scan artwork, logos and custom images from a variety of sources; Assist in communicating changes and updates to the Online program to Teleflora Staff; Ability to modify code in HTML format; Assist with daily Departmental operations as required; Additional duties as needed

Requirements

Experience working with hospitality industry, travel related work or public relations work; Previous floral shop or related industry experience preferred; Previous experience creating/designing web sites and graphic design skills preferred; Strong written, verbal, analytical, technical, and interpersonal skills are essential; Familiarity and experience with the Internet and websites required; Basic knowledge of MS-Word and Excel required, HTML experience preferred