Floater Technician

The Floater Technician provides exceptional customer service during scheduled maintenance appointments by inspecting for pest activity, providing effective treatment solutions, and building lasting customer relationships. This role combines hands-on service delivery with exceptional customer care, ensuring high-quality results, accurate documentation, and safe, efficient operations.

Responsibilities

Perform interior and exterior pest control treatments using approved products and methods while following all safety guidelines and PPE requirements; Perform touch up treatments, follow up inspections and additional customer support to ensure service effectiveness and customer satisfaction; Provide exceptional customer service by explaining treatments, answering questions, maintaining accurate service records, and communicating with the office as needed; Follow assigned service routes and schedules, coordinating effectively with office staff and management to ensure efficient service delivery; Maintain company equipment, inventory, and vehicles to ensure operational readiness and service quality; Inspect and maintain company vehicles, equipment, and personal protective gear to ensure safe and effective operations; Promote customer satisfaction by consistently delivering high-quality service and adhering to company standards and procedures

Requirements

1+ years of customer service experience required; Must be 21 years of age or older; Possess a valid driver's license and have 3+ consecutive years of driving history; Earn and maintain state-required training and pest control licensing if applicable (provided)

Benefits

Weekly pay; Paid sick and vacation time; 10 company-paid holidays; Medical, dental, and vision benefits package; 401(k) with a competitive match; Access to the Employee Assistance Program (EAP); Discounted pest control services for employees and their friends and family