Food Service Assistant

Edinburgh

£12.60 an hour, Monday - Friday, closed Christmas and bank holidays. Great public transport links and onsite parking. Experience preferred but not essential. Flexible shift pattern offered.

Do you have a passion for providing genuine hospitality and impeccable service? Are you a collaborative team player? Are you friendly, professional and efficient? Yes? Then this is the role for you. At BaxterStorey, we believe that every interaction is an opportunity to create a lasting impression, that’s why we’re looking for someone who strives to exceed expectations at every turn. As a trailblazer in the hospitality industry, we are excited to open our doors to individuals who share our passion for delivering exceptional experiences and creating unforgettable moments.

We believe that it is our people that set us apart, that’s why as a member of our team, you will be supported in an inclusive environment that encourages growth and celebrates diversity. We will invest in your development with ongoing training, to ensure that you have the skills and knowledge to thrive in your role, and we guarantee a good work-life balance, because we believe that people excel when they are given the space to take care of themselves.

If you are a person who thrives on delivering extraordinary experiences, loves to be part of a harmonious and collaborative team, we would love to hear from you!

As a catering team member you would be working closely with your Supervisor/ Manager based on site in one of our iconic venues, supporting the operations team, talented chefs and target driven sales people to deliver flawless service and exceptional food and drinks.

The Catering team will build strong relationships with their clients, understanding a brief and executing every detail with continuous quality and a human touch.

Responsibilities

Monitoring and serving all food and drinks to customers/clients/guest and clearing throughout the event.; Ensuring that there is clean furniture, dining tables and chairs available for the guests and ensuring presentation is at the forefront of everything you do.; Prepare all food and beverage requests offered to customers/clients/guest in designated meeting spaces in a presentable manner.; To be able to work without supervision and take initiative over duties and tasks without being directed.; To serve our guests with the highest level of customer service with maximum speed, efficiency and always with a smile.; To work on licensed bars serving alcoholic beverages; To be able to use coffee machines; Assist with the ordering and deliveries as required; Preparation of all hospitality requirements ensuring all items are available and if not reporting this to your line manager; Ensuring that any linen hired, and equipment hired for an event is counted and packed away for collection after the event.; Ensuring hospitality rooms are left clean and tidy

Requirements

Excellent communication skills, internally and externally.; Supportive team player.; Ability to work under pressure.; Takes the initiative; To provide excellent customer service.; The ability to work autonomously or within in a team.; Being able to adapt to different working conditions; Always having a positive attitude; To be able to solve any customer service-related problem.