Front Office Part Time Receptionist 24Hrs

Part-time 24-hour Front Office Receptionist at The Rex, a Limited Edition hotel within the Leonardo Hotels portfolio. The role supports the Front Office department, delivers guest care and check-in/check-out processes, and acts as an ambassador for the hotel and the wider Leonardo Hotels estate.

Responsibilities

Support the smooth running and objectives of the Front Office department; Create memorable moments for guests in line with company and hotel-specific service standards; Collaborate closely with other departments within the hotel; Act as an ambassador for your hotel and the wider Leonardo Hotels estate; Organise all aspects of the check-in and check-out processes; Offer guests the real 5-star treatment

Requirements

Be passionate to make a difference and eager to bring new ideas to the table; Be courteous to guests and colleagues at all times; Use your savvy knowledge to offer guidance and local recommendations for a great stay in the city; Have top-notch organisational skills; Be dependable, and a reassuring influence for guests

Benefits

Special rates on Leonardo Hotel rooms across the UK & Europe; Company-wide recognition scheme with vouchers for high street shops; Talent referral scheme; Thank You Week activities; Wellbeing Calendar; Ongoing job-related training programmes with clear paths for progression; Regular Learning Bites, Come Join Us Guest Care training and Wellbeing webinars