Full Time Retail Assistant

Full Time Retail Assistant at the POP MART Oxford Street Flagship, 149 Oxford Street, London W1D. Industry: Designer toys and collectible pieces. Job type: Full Time Permanent. Work location: In person.

Responsibilities

Provide exceptional customer service and resolve any customer issues or complaints; Manage the cashier point's daily opening and closing procedures; Be available to work flexible hours, including nights, weekends, and holidays

Requirements

Fluent in professional English, with excellent verbal and written communication skills; Proactive with strong customer service skills to provide a memorable shopping experience; Team-oriented with the ability to work well in a team

Benefits

Monthly appreciation gifts featuring our latest POP MART designs; A structured bonus scheme linked to company and individual performance; Access to a confidential Employee Assistance Programme (EAP) for counselling and wellbeing support; Access to Aon employee benefits, a discount platform with hundreds of offers across shopping, travel, leisure, health, technology, food, and more; Training and development programmes that build both professional skills and creative thinking; Regular team events that bring our people together to share ideas and celebrate our work; Company pension; 40-Hour Workweek, 7-Hour Shifts +1h Paid Lunch