Gaming Attendant | Birallee Tavern, West Wodonga | VIC

Join the team at Birallee Tavern as a Gaming Attendant. We're looking for a customer-focused and reliable Gaming Attendant to join our team. You'll play an important role in ensuring our gaming area operates smoothly, compliantly and provides a safe, enjoyable experience for every guest.

Responsibilities

Providing friendly, professional service to guests in the gaming room; Monitoring gaming operations and ensuring compliance with relevant legislation and venue procedures; Promoting responsible gambling practices and following all required compliance processes; Maintaining a clean, safe and well-presented gaming area; Responding to guest enquiries and assisting with any concerns professionally; Completing gaming-related administration and compliance checks accurately; Working closely with the wider team to support smooth venue operations

Requirements

Previous experience in a gaming attendant role or a strong understanding of gaming operations; Current Victorian Responsible Service of Gambling (RSG) certification, or willingness to obtain it; Strong attention to detail and commitment to compliance; Excellent customer service and communication skills; A reliable, professional approach and ability to work independently; Flexibility to work across a range of shifts, including evenings and weekends

Benefits

The opportunity to develop your gaming knowledge and skills; Ongoing training and support; Career progression opportunities across 260+ venues throughout Australia and New Zealand; Access to exclusive staff discounts across our venues; The chance to join a supportive team at a well-established local venue