General Manager - Maternity Cover

Modern, fresh food café restaurant which is an innovative hub for students and members of the public. This modern event space consists of a 480-seater Concert Hall/a 150-seater recital hall/a 70-seater organ room and Birmingham’s only dedicated Jazz Bar. The role will involve creating daily fresh food menus for breakfast and lunch, delivering hospitality for on site corporate clients, managing the finances, stock and health and safety of the business. Operating hours are Mon – Sun to meet the needs of concert bookings, the role will involve managing the staff rotas to ensure all events are covered.

Responsibilities

Creating daily fresh food menus for breakfast and lunch; delivering hospitality for on site corporate clients; managing the finances, stock and health and safety of the business; managing the staff rotas to ensure all events are covered; Lead, inspire, collaborate and support your direct reports to deliver consistently exceptional standards; Build positive, credible and collaborative relationships & communication methods with clients and other key stakeholders in the business; Continually look to develop your team through mentoring, training, recognition, and empowerment; Create a culture of excellence with your team, continually striving to push the boundaries of brilliance through natural caring service, obsessive food standards and innovation; Achieve business critical KPI's including Health and Safety, Sustainability, Financial and Governance

Requirements

Previous experience as a General Manager; Have a contagious passion for food and customer service; You draw satisfaction from managing, training, and supporting a team; Financially astute, you are very analytical and know how to create and maintain budgets and drive commercial performance; Excellent delegation and influencing skills; Ability to prioritise multiple projects in a fast-paced, multi-faceted, creative environment and able to work well under pressure; Meticulous organisational abilities; high attention to detail; Concise and effective verbal and written communication; Ability to adapt to challenges and opportunities with a solution-oriented perspective; Excellent strategic thinking and critical reasoning skills; Works according to the BaxterStorey core values

Benefits

28 Days holiday including bank holidays; Plus your birthday off; 3 volunteering days; 3 days grandparent leave; 24 weeks enhanced maternity leave; Secondary carer leave; Wedding/commitment day leave; Free meals on shift; Bespoke training and development opportunities; Apprenticeships opportunities for all experience levels; Pension and life insurance; Discounts available on our Perkbox app, high street shops, holidays & cinema; Wellbeing hub; Access to employee assistance programme; Cycle to work scheme