Housekeeping Director

Responsible for performing and managing the Housekeeping functions while maintaining a clean and safe environment for residents and staff, ensuring cleanliness standards put in place by Atria. Performs and manages assigned cleaning duties for apartments, interior and exterior common areas, and amenities normally associated with a senior rental residential program.

Responsibilities

Perform and manage Housekeeping functions while maintaining a clean and safe environment for residents and staff; Maintain a high level of cleanliness in assigned areas; Participate in staff selection process; Create staffing schedules, including days off, holidays, and vacations; Assign personnel to established work areas and assigned duties; Plan, coordinate and monitor assigned work to ensure proper frequencies are maintained; Ensure staff receives proper orientation, initial training, and ongoing education; Provide individual guidance and motivation to associates; Perform periodic performance evaluations, coaching and discipline of staff; Monitor staff attendance; Ensure Housekeeping equipment is in a safe, clean and good working condition; Actively participate in community and departmental safety programs; Assist housekeepers on an as-needed basis; Submit recommendations to management for painting, repairs, etc.; Ensure Housekeeping office, storage, and closets are clean and organized; Inventory supplies and equipment; Clean public areas and residents' apartments; Monitor all housekeeping duties of staff; Responsible for all laundry duties; Report resident issues or changes in health or living status promptly; Report unsafe conditions or maintenance issues promptly; Personally handle resident or resident family customer service issues; May perform other duties as needed and/or assigned.

Requirements

Three to five years proven housekeeping supervisory experience plus actual housekeeping/janitorial experience; Demonstrated ability to create and deliver group presentations on property related subject matter and to write reports in a clear, concise form; Ability to perform basic arithmetic skills, such as measurement, addition, subtraction, multiplication and division in order to do basic calculations and analysis such as estimating, determining averages and percentages, and totals; Ability to frequently operate general office equipment, such as personal computer, telephone, photocopying machine, facsimile machine, and postage machine; Must successfully complete all Atria specified training programs; Able to operate cleaning equipment such as mangle, iron, washer & dryer, brooms, mops, vacuums; Able to work various schedules and shifts as needed; Able to print and speak simple sentences in English; Able to perform numerical operations using units of United States currency and weight measurement, volume, and distance; Familiar with all types of surfaces and respective cleaners; Experience in carpet cleaning (all types) and upholstery cleaning; Familiar with isolation and infection control; Able to operate extractors, brooms, wet-dry vacuum, carts, scrubbers, sprayers, hoses, vacuums, and washer/dryer (commercial); Understands Lock Out/Tag Out procedures; Understands SDS Sheets; Ability to recruit, train, and manage performance of team members.

Nice to have

High school diploma or general education degree (GED)

Benefits

Competitive Pay; Paid Holidays & PTO; Comprehensive Health Plans (medical, vision, dental, disability); Career Advancement Opportunities; Tuition Reimbursement (up to $5,250/year for full-time employees); Employee Loyalty Rewards Program; Retirement Savings Plan with Employer Match; Rewards & Recognition; Health & Safety.