Inside Sales/Customer Service

SunSource and its family of companies represent 270+ locations and 4,000+ employees making up one of North America’s leading value-add industrial distribution companies. We provide customers with products and value-added solutions within Fluid Power, Fluid Process, Fluid Conveyance, Automation, General Industrial Components, and Industrial Repair. Based in Dayton, OH the primary responsibility of the Inside Sales/Customer Service Representatives is to provide support and develop relationships with our customers and sales teams. You'll provide the highest degree of customer service and respond to inquiries from customers and Account Managers by accurately and efficiently processing requests for price, delivery, returns, order status, order expedites, product literature, and technical assistance. This position should work with a high attention to detail, sense of urgency, excellent organization skills, and a positive demeanor.

Responsibilities

Provide support and develop relationships with customers and sales teams; provide the highest degree of customer service; respond to inquiries from customers and Account Managers; accurately and efficiently process requests for price, delivery, returns, order status, order expedites, product literature, and technical assistance

Requirements

High attention to detail; sense of urgency; excellent organization skills; positive demeanor