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Int Database Reliability Engineer (DBRE)

PointClickCare Remote - US, United States
Full-time Remote work

Publication date: 04/11/2026

The Database Reliability Engineer (DBRE) is responsible for managing, building, maintaining, monitoring, and troubleshooting the cloud-based database infrastructure that our mission-critical SaaS application runs on. The DBRE role is also responsible for improving processes through automation and coding to reduce toil. They will work closely with Engineering and SRE teams to support new products that require database support.

Responsibilities

Work on observability of relevant database metrics and make sure desired database objectives are met; Work with the DBA team to understand areas of operational toil and implement automations/processes to help manage PCC's database systems at scale; Implement a data-driven approach to performance and availability improvements across database platforms; Provide database support to Engineering and SRE teams, including database migrations, query performance, and schema/design improvements; Work on database operational workload, performance troubleshooting and root-cause analysis; Help standardize database configurations, deployment patterns, and operational processes across SQL Server and PostgreSQL platforms; Manage and prioritize operational tickets, incidents, service requests, and database maintenance activities

Requirements

3+ years of experience working with relational database systems; 1+ year working in a Database / SRE / Engineering-related role; Hands-on experience with SQL Server or PostgreSQL administration, performance tuning, replication, high availability, and disaster recovery; Experience working in the cloud (AWS, GCP, or Azure); Experience working with IaC tools such as Ansible and Terraform; Coding / Automation experience with languages such as PowerShell, C#, SQL, Python, and Go; Experience working with source control systems such as Git; Some on-call or after-hours work will be required

Nice to have

SQL Server or PostgreSQL experience preferred; Other DBMS experience; Experience working with large databases (1+ TB) and managing large database environments; Experience with Jira, Confluence, Grafana, ClickHouse, and various NoSQL databases; Experience working with AI tools, technologies, or AI-assisted development and automation; University or college education in Database Management, Software Engineering, or a related field

Benefits

Benefits starting from Day 1; Retirement Plan Matching; Flexible Paid Time Off; Wellness Support Programs and Resources; Parental & Caregiver Leaves; Fertility & Adoption Support; Continuous Development Support Program; Employee Assistance Program; Allyship and Inclusion Communities; Employee Recognition
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