Integration Manager

This Integration Manager role is about more than technical onboarding. It is about helping merchants grow with Solidgate from the very first pre-sales call to scaling their payment flows. The role sits at the intersection of technology, product, and operations, owning the technical side of merchant integrations and shaping how businesses across the world work with payments.

Responsibilities

End-to-end technical onboarding of new merchants, from first integration to go-live; Ongoing technical support for existing merchants across their lifecycle; Support for the L1 Support team on technical and integration-related topics; Participation in pre-sales calls, explaining integration options and technical capabilities; Merchant system integration with Solidgate (hosted payment pages, payment forms, Apple Pay / Google Pay, routing logic, and data flows); Guidance on optimal payment setups to help merchants scale efficiently and reliably

Requirements

2+ years of experience in technical support, technical account management, or a similar role; Strong written and verbal communication skills; Knowledge of Postman and basic SQL; English at Upper-Intermediate level or higher; Ownership mindset; Ability to work independently and prioritize effectively; Openness, empathy, and motivation to grow

Nice to have

Hands-on experience running technical demos; Familiarity with payment systems, APIs, or fintech products

Benefits

Referral bonus for hired candidates recommended through the external referral program