IT Action Item Officer

Responsibilities

Serve as the principal aide and technical advisor to the Information Technology (IT) Branch Chief; Provide direct support to the IT Operations Branch Chief and Technical Advisor, assisting with special projects, task management, and strategic initiatives; Act as a primary point of contact for the Branch Chief, providing analysis and recommendations on operational matters, emerging technologies, and strategic initiatives; Translate complex technical data from operational teams into clear, concise reports, summaries, and executive-level briefings for leadership; Collaborate closely with the Technical Advisor to evaluate emerging technologies and assess their potential impact and integration feasibility; Prepare and refine technical documentation, formal responses, and presentations on behalf of the Branch Chief; Receive, analyze, and manage incoming taskers from higher leadership, ensuring proper assignment, tracking, and timely completion; Serve as the central point of coordination between the Branch Chief and Section Chiefs, facilitating cross-functional projects, de-conflicting resources, and monitoring milestones; Maintain a comprehensive view of all ongoing projects and operational activities, providing regular status updates and identifying potential risks or delays; Assist the Branch Chief in overseeing daily IT operations, prioritizing tasks, managing workflows, and ensuring operational readiness and stability; Manage the Branch Chief's calendar for strategic engagements, schedule key meetings with internal and external stakeholders, and prepare read-ahead materials; Streamline administrative processes within the branch, including information flow, branch-level documentation, and compliance with organizational policies and procedures; Take the lead on special projects and initiatives as delegated by the Branch Chief, driving them from conception to completion

Requirements

3 to 10 years of experience; Bachelor's or Master's degree in the applicable discipline; Must be able to obtain and maintain a TS/SCI Security Clearance