Lead Engineer

Haven is looking for a Lead Engineer to join our growing Technology team, taking joint ownership of the direction and output of a delivery squad alongside a Product Manager and UX Designer. The role is a strongly hands-on role suited to a technical leader who thrives on building capable teams, coaching engineers, and staying close to the code. Typically around 80% of time is hands-on in smaller teams (and 60% in larger ones), balancing leadership, mentoring, and stakeholder engagement across the software delivery lifecycle. The role also includes being part of the Engineering Lead community, contributing to engineering standards across Haven.

Responsibilities

Set the technical direction and architecture for your squad; Define and evolve the squad's backlog alongside the Product Manager and UX Designer, ensuring work is well understood and structured; Lead by example in the design and implementation of high-quality solutions; Own the squad's engineering practice, embedding effective, sustainable, AI-enabled ways of working; Communicate progress, risks, difficulties, ideas, and decisions clearly to technical and non-technical audiences; Coach, mentor, and support the professional development of squad engineers; Collaborate with and support other squads, driving continual improvement across the wider engineering team; Act as the initial point of contact for issues affecting engineers' ability to deliver (access, tooling, third-party engagement); Contribute to the simplification of Haven's digital estate; Continue to develop your own software engineering capability

Requirements

Extensive experience as a software engineer in a similar environment, using relevant technology; Proven experience in a Lead Engineer role, demonstrating the ability to foster a strong, collaborative and highly productive team; Excellent working knowledge of AI-enabled software engineering, including AI tooling, context management, prompting, agentic workflows, appropriate human validation, and common limitations; Excellent working knowledge of TypeScript, AWS, React and Node.js; Strong grounding in software design principles (SOLID, Clean Code), TDD, and other testing practices; Excellent solution architecture skills across discovery, domain modelling, tool selection, systems architecture, and solution definition; Solid working knowledge of Agile, Lean, and OKRs practices and principles; Good working knowledge of DevOps and SRE (CI/CD, logging, monitoring, alerting), plus AWS or Azure; Good working knowledge of relevant security concerns (e.g. OWASP Top 10); Strong coaching, communication, and stakeholder management skills; Ability to work autonomously, manage your time well, and switch context frequently in a remote setting

Benefits

25 Days Holiday + Bank Holidays + Holiday Buy Scheme; Discretionary annual bonus; 20% discount on both Haven and Warner Hotels holiday for you, family and friends; One 4-night Haven break discounted 75%, per year; Comprehensive wellbeing support; Health Cash Plan; Exclusive discounts with corporate partners; Exciting career pathways, including Learning and Development opportunities such as Apprenticeships and Degrees; Enhanced family friendly policies and pay (eligibility criteria applied); Access to the Bourne Leisure corporate box at the O2 Arena, London