Operational Manager

The Operations Manager will play a key role in managing operational tasks, coordinating with inspectors, laboratories, and customers, and ensuring smooth day-to-day operations. The position includes occasionally participation in our on-call duty schedule, covering both day and weekend shifts. Customer meetings in Denmark and abroad also required.

Responsibilities

Oversee the operations process from order receipt to final reporting; Maintain daily communication and provide updates to customers; Plan and coordinate operational tasks efficiently; Collaborate closely with inspectors, laboratory staff, and the invoicing team; Assist in solving operational challenges and ensuring smooth workflows; Participate occasionally in the on-call duty schedule, including night and weekend shifts; Attend customer meetings both domestically and internationally; Participate in and contribute to continuous improvement and efficiency; Respect and protect company and client confidentiality; Perform additional duties as assigned, demonstrating adaptability and a commitment to operational excellence

Requirements

A relevant higher education degree; Experience in the maritime sector (e.g., ship captain, oil terminal/refinery operations, shipping agency, or similar); Strong business acumen and strategic thinking abilities; Excellent communication and interpersonal skills; Analytical and results-oriented mindset; Customer-focused approach, with the ability to identify and address customer needs effectively; Proficiency in English at a business level; Strong understanding of maritime and oil industry operations; Ability to work independently while maintaining a structured and solution-oriented approach; Strong problem-solving skills with attention to detail; Effective stakeholder management and negotiation skills; Adaptability to changing priorities and operational demands; A proactive and service-minded attitude; Commitment to safety regulations and quality assurance standards; Proficient in Microsoft Office applications

Nice to have

Knowledge of HSSEQ and the oil/energy industry; HSSEQ Awareness (advantageous); Experience in the oil/energy industry