Partnerships Ops Associate

Credible is a leading U.S. consumer finance marketplace that helps consumers compare personalized, pre-qualified offers across student loans, personal loans, mortgages, credit cards, and insurance, and provides financial product comparison and distribution and marketplace technology for enterprise partners. The Partnerships Operations Associate keeps Credible's lender and financial platform partnerships running: onboarding, reporting, payments, contracts and compliance. The role is the operational backbone for the Partnerships & Business Development team and works across Partnerships, Partner Marketing, Finance, Product, BI, Compliance and Legal. It is an entry-level role with a clear path into Strategic Partnerships Analyst or Partner Operations Specialist roles. Credible is open to hiring candidates in Arizona, California, Maryland, Massachusetts, Nevada, New Jersey, New York, North Carolina, Oregon, Pennsylvania, and Texas.

Responsibilities

Deliver new features that grow the personal loan marketplace and support Credible's long-term vision; Prioritize work across the borrower journey, from prequalification to funding, against volume, conversion and revenue goals; Improve how offers are matched, ranked and displayed, and reduce friction from prequalification through funding; Launch and improve lender integrations and expand offer coverage across Credible.com and our publisher network; Find where AI improves the funnel, and prepare the product for loan discovery inside AI assistants and embedded experiences; Use analysis, A/B testing and user research to drive improvements and track core funnel KPIs; Partner with engineering, design, data, marketing, partnerships, compliance and operations to ship features and hit OKRs

Requirements

Bachelor's degree, or equivalent experience, in business, finance, or a related field; 0 to 2 years of experience in operations, account management, finance operations, or a similar coordination role (internships count); Exceptional attention to detail, especially with numbers, invoices and contract terms; Comfort in Google Sheets, including lookups, pivots and basic reconciliation; Clear written communication with external partners and internal teams; A system for managing many open items at once, and the habit of following up until they close; Good judgment on when to solve a problem and when to escalate it; Discretion with confidential partner, financial and compliance information

Nice to have

Experience with Salesforce, LinkSquares or another contract management tool, Asana, Looker, or Slack; Exposure to fintech, lending, marketing partnerships, affiliate or performance marketing; Familiarity with vendor risk management (TPRM), security questionnaires, or compliance processes; Experience with procure-to-pay processes such as POs, invoicing and accruals; Interest in automating repetitive work with scripts, templates or workflow tools