PBM Product Partnerships Manager

This role connects client needs with high-value product and vendor solutions that advance AffirmedRx's mission and strengthen the client and member experience. Serving as a trusted partner to client-facing teams, prospective vendors, and cross-functional stakeholders, this role leads opportunities from initial discovery and evaluation through due diligence, contracting, implementation handoff, launch, and ongoing performance management. The Manager brings structure, transparency, and responsiveness to every stage of the partnership lifecycle while developing clear value propositions, facilitating informed decisions, and ensuring approved solutions are positioned to deliver measurable client outcomes.

Responsibilities

Translate client needs, market trends, and strategic priorities into a clear pipeline of product and partnership opportunities; Identify high-value or time-sensitive opportunities that can address emerging client needs; Serve as the end-to-end Product Owner, accountable for product lifecycle management from ideation through optimization; Assess product and vendor opportunities for strategic alignment, client relevance, differentiated value, operational feasibility, and measurable impact; Engage client-facing teams to gather feedback, validate demand, and define the outcomes, experience, and value each opportunity should deliver; Develop clear, evidence-based value propositions that connect product capabilities to client priorities, measurable outcomes, and a differentiated member experience; Partner with vendors and internal teams to prepare client-ready materials, including business cases, solution overviews, implementation plans, pricing inputs, and success measures; Track pipeline health, time-to-decision, launch readiness, client adoption, and partnership performance to support continuous improvement and transparent reporting; Build trusted relationships with client-facing teams and vendor partners through responsive communication, clear accountability, and a shared focus on outcomes; Coordinate with Client Success, Growth, Finance, Information Technology, Clinical, Operations, Implementation stakeholders to resolve issues and keep opportunities moving forward; Translate strategic objectives into actionable plans across departments; Serve as the central point of accountability and decision-making for assigned products and programs

Requirements

Bachelor's degree in Business, Healthcare Administration, or related field; 5+ years of experience in program coordination, vendor management, strategic partnerships, or product operations, preferably in healthcare, PBM, or managed care; Demonstrated ability to communicate effectively with clients, vendor partners, and cross-functional stakeholders; Demonstrated experience managing multi-stakeholder processes with structured workflows, timelines, and documentation requirements; Excellent written and verbal communication skills; ability to synthesize complex information into clear, executive-ready formats; Collaborative, service-oriented working style with the ability to manage competing priorities across multiple functional teams; Willingness to travel (10%-20%)

Nice to have

Master's degree preferred; Familiarity with PBM product offerings, vendor partner landscapes, or pharmacy benefit industry preferred

Benefits

Competitive compensation, including health, dental, vision and other benefits; To impact industry change in the pharmacy benefits management space, while delivering the highest quality patient outcomes; To work in a culture where people thrive because when OUR team thrives, OUR business thrives