People Assistant (T&D)

DAC Beachcroft is an international law firm with a strong reputation for delivering high-quality legal and advisory services. Our People team plays a crucial role in supporting the firm’s performance, ensuring colleagues have a consistent, well-managed, and positive experience across all people processes. We are looking for a People Assistant to join our established People Support team. This is a key entry-level role within a collaborative shared service environment, providing high-quality administrative and customer-focused support across the firm. As the first point of contact for many People queries, you will play an important role in shaping the colleague experience.

Responsibilities

Act as a first point of contact for People queries via email, phone and ticketing systems; Provide timely, accurate and customer-focused responses to colleagues and managers; Work collaboratively within the People Support team to manage and resolve queries efficiently; Coordinate administrative support for development events and learning interventions, including communications, room booking, materials, invitations, and liaison with third-party providers; Support the evaluation and feedback process for all learning activity; Process budgets in line with approved spend; Maintain the learning management system, including adding courses, updating attendance records, and managing resources and content; Manage enquiries through shared inboxes; Identify opportunities to enhance processes and improve the learner experience; Provide administrative support to Talent & Development and wider People initiatives; Support general HR administration across the People function as required

Requirements

Experience working in a team-based, service delivery environment; Strong customer service skills, with a focus on responsiveness and quality; Excellent attention to detail and accuracy; Confident written and verbal communication skills; Strong organisational skills, with the ability to manage multiple priorities; Good IT literacy, particularly in Microsoft Outlook, Excel and Word; Ability to work both independently and as part of a team; Flexible and proactive approach, with a strong sense of ownership

Nice to have

Previous experience in a People, Recruitment or Learning & Development administration role; Experience using HR, recruitment or learning systems is advantageous; CIPD qualification (or working towards) is desirable

Benefits

Flexible working via Flex Forward scheme; Opportunities for career development and involvement in projects