Product Manager - Learning & Enablement

As a Product Manager - Learning & Enablement, you'll own how new Runners get up to speed: the design, the build, and the execution of onboarding and enablement from end to end. You'll start where the need is sharpest, our scaling go-to-market team, with a mandate that grows across the company from there. Your job is to compress ramp time, and to do it the Runlayer way.

Responsibilities

Own onboarding end to end: design, build, and run the program that takes a new hire from signed offer to certified and selling; Evolve the onboarding program: pressure-test it, run it with every cohort, and rebuild it as the product and team grow; Build AI-native enablement: conceive and design interactive sessions and voice agents that simulate customer calls, test product knowledge, and pressure-test objection handling; Teach the product by feel, not by slides; Enable the field beyond week one, including ongoing readiness as new products, segments, and positioning launch; Grow the scope to enablement across the company over time

Requirements

5+ years of experience in enablement, sales, customer success, or another GTM role where you built programs that made other people better; Enablement fundamentals: designed onboarding or training programs before and know what separates a program that certifies real skill from one that schedules meetings; AI-native instincts: use AI heavily in your own work and have a formed perspective on what enablement should look like in a world of agents; First-principles builder: start from what the person needs to be able to do and the fastest honest path there; Time in the field: sold, supported, or sat close enough to revenue to have credibility with the people you're enabling; Exceptionalism somewhere: pushed yourself to be excellent at something

Nice to have

You carried a quota before moving into enablement; You've been an early or first enablement hire and built the function from zero; You've built or shipped something with AI agents, voice agents, or LLM tooling; You're in NYC or want to be

Benefits

Competitive salary and equity; Paid time off, including paid vacation, paid sick leave, and paid parental leave; Professional development budget for conferences, courses, and certifications in AI, enterprise software, and customer success; Top-tier equipment, with your choice of laptop and accessories; Health benefits including comprehensive health, dental, and vision coverage; Customer interaction opportunities with innovative companies