Product Manager

As a Product Manager for Merchants and Online products within our AP+ Retail Payments team, you'll manage and evolve retail products in online payment channels end-to-end, turning market, customer and usage insights into clear priorities and incremental value. You'll work across Product, Marketing, Commercial and Operations to shape roadmaps, define requirements, validate opportunities and drive product adoption and performance across Australia's domestic payments ecosystem.

Responsibilities

Manage products across the product lifecycle from discovery and design through launch and optimisation; Assess opportunities and change options through feasibility analysis, business cases and cost, impact and risk considerations; Develop product definition and translate product strategy into an outcome-based roadmap for eftpos merchant and online propositions; Collaborate with cross-functional teams to optimise product performance, ensuring products deliver customer outcomes and meet business targets; Gather and communicate customer, market, stakeholder and product performance insights on trends, needs and risks to shape product propositions, positioning, priorities and development

Requirements

3+ years of product management experience with a focus on card payments and e-commerce; Ability to use market research, user feedback, expert input and product performance data to shape product propositions and roadmaps; Proven experience developing and managing eCommerce payment products or merchant propositions, ideally involving acquirers, payment service providers and merchants; Strong customer and stakeholder management, with proven ability to influence and communicate with cross-functional stakeholders across the value chain; Comfort building business cases, assessing feasibility and using product performance data to guide decisions; Knowledge of payments products, technology, and the financial industry, supported by relevant tertiary qualifications or equivalent industry experience