Product Specialist - Smart Motors Toyota

Do you want to help transform the auto industry? Come let Smart Motors Toyota show you just how Remarkable you can be! At Smart Motors Toyota, our mission is to create a powerhouse of high-impact teams and leaders, deliver an exceptional and unforgettable experience for every guest every time, elevate and grow our manufacturer brands in our markets, and operate with discipline and focus to achieve operational and financial success.

Responsibilities

Maintains professionalism and delivers excellent customer service to each guest; Conducts vehicle feature and benefit presentation by assisting guests on their test drive of vehicle(s); Maintains strong product knowledge for all manufacturer products to support guests' questions; Directs guests to additional information resources by staying attentive to all manufacturer changes and updates; Explains and demonstrates vehicle features and technologies at delivery, answering any questions that might arise from the customer; Takes photos of new and used cars to be put on the company website; Maintains consistent guest communication after delivery to ensure guest satisfaction is met; Travels to and from guest's residence with potential extended geographic locations; Regular and reliable attendance; Effectively coordinates and communicates with Sales and Service departments to ensure guest experience is met; Ensures all vehicles meet all pre-delivery requirements; Drives between dealerships to pick up or drop off other vehicles; Keeps new- and used-vehicle lots neat and orderly, moving cars as directed by the general manager and in accordance with dealership display standards; Inspects parts, equipment, or vehicles for cleanliness, damage, and compliance with standards or regulations; Makes key tags for vehicles; Other duties as assigned by management

Requirements

Must be at least 18 years of age; Valid driver's license to operate a motor vehicle; Saturday availability is required

Benefits

Competitive Pay: $20.00/hr + monthly bonuses; Flexible Work Schedule; Comprehensive Benefits Offering: Medical plans including PPO, HSA, and FSA options; Multiple Dental (includes orthodontics) and Vision plans; Vacation and Sick Leave available Day 1; 4 Week-Paid Parental Leave available Day 1; 401(k) Match with 100% vesting after 1 year and immediate eligibility at age 18; Short- and Long-Term Disability options; Accident and Critical Illness Plans; Basic Life, Pet, Legal, & Identity Insurance; Training and Development Opportunities for All Employees; Extensive Employee Discounts: Vehicle purchases, parts, service, hotels, travel, and more; Educational Reimbursement: General and specialized technical automotive degrees; Employee Assistance Programs; Paid Holidays: New Year's Day, Memorial Day, Juneteenth, 4th of July, Labor Day, Thanksgiving, Christmas Eve, & Christmas Day