Project Manager

LiveX AI builds AI infrastructure for the physical world, deploying interactive AI agents and hardware into high-foot-traffic venues such as hotels, retail flagships, convention centers, and stadiums. Each deployment is custom and requires sales, solution engineering, warehouse readiness, and a third-party delivery partner to stay in sync. This role owns each deployment end to end and works daily with sales, solution engineering, and office/logistics.

Responsibilities

Single accountable owner for each deployment, from signed contract to a live, working installation at the customer site; Run the deployment schedule: define milestones, sequence dependencies, track status, surface risks and blockers early; Internal hub across sales, solution engineering, and office/logistics so nothing falls between teams; Drive a clear, complete SOW from sales and sales engineering before each deployment starts; push back when scope is ambiguous; Track solution engineers through implementation against the SOW, keeping configuration and readiness on schedule; Translate customer requirements and site constraints into a concrete deployment plan; Coordinate with the office/logistics owner and the third-party delivery partner on delivery windows, pickup, and destination readiness; Confirm warehouse readiness before each deployment: items staged, configured, health-checked before shipping; Manage installation scheduling and any returns or de-installations; Customer-facing point of contact during rollout: set expectations, communicate timelines, manage change requests; Run deployment kickoffs and post-deployment reviews; capture lessons; feed improvements into the playbook; Report deployment status and the pipeline of upcoming installs to the founding team; Build and maintain the deployment playbook, checklists, and tracking so the process is repeatable and scalable; Own the tooling that tracks deployment status, asset location, and readiness across the fleet

Requirements

Hungry, startup mindset above all: thrives in ambiguity, moves fast, takes extreme ownership, does what it takes to make each install land; 3+ years in project management, implementation/deployment management, technical program management, or field-services coordination, ideally at a startup, hardware, or solutions company; Proven ability to run multi-stakeholder projects on a schedule and hold others accountable without direct authority; Comfortable reading and reasoning about a technical scope of work; talks credibly with solution engineers; Strong coordination and communication across internal teams, external partners, and customers; Highly organized and self-directed; builds process from scratch; Calm under pressure; biased toward closing gaps and driving at-risk deployments to resolution

Nice to have

Experience deploying hardware or physical installations into venues or field sites; Familiarity with project/deployment tracking tools and a CRM (e.g., HubSpot); Background in logistics, shipping, or warehouse operations; PMP or similar credential (not required)