QA Specialist _ Supplier Quality

The Specialist works cross-functionally with Quality Assurance, Procurement, Manufacturing, and Regulatory Affairs to support supplier qualification, maintain quality records, monitor supplier quality performance, and assist with corrective and preventive action activities. The successful candidate must demonstrate strong documentation discipline, effective communication skills, attention to detail, and the ability to apply quality system requirements within pharmaceutical, packaging, or healthcare-regulated environments. Some travel will be required to support supplier audits and related supplier quality activities. This role is in support of American Health Packaging, a Cencora business offering pharma packaging services in the US. Shift: Monday-Friday 8:00am-4:30pm.

Responsibilities

Training and Support: Assist with training and guidance for internal teams and suppliers on quality standards, procedures, documentation expectations, and regulatory compliance requirements; Supplier Evaluation and Qualification: Perform supplier assessments, qualification activities, and audit preparation to evaluate quality management systems, capabilities, and compliance with applicable standards; Supplier Quality Program Support: Assist with maintaining supplier quality processes, procedures, records, and program requirements in alignment with corporate policies and regulatory expectations; Supplier Audits and Monitoring: Participate in supplier audit planning, execution, follow-up, and monitoring activities to help identify risks, track findings, and verify timely closure of supplier commitments; Performance Metrics: Track and analyze supplier quality indicators, including audit outcomes, deviations, complaints, CAPA status, and other performance trends; Issue Resolution: Support investigations of supplier-related quality events and assist with documentation, coordination, and follow-up of corrective and preventive actions; Cross-Functional Collaboration: Partner with Quality Assurance, Procurement, Manufacturing, and Regulatory Affairs to communicate supplier quality requirements and support supplier-related quality activities; Documentation and Reporting: Maintain accurate supplier quality records, audit documentation, quality incident files, SOPs, work instructions, and management review inputs as assigned; Regulatory Compliance: Maintain awareness of applicable regulations, standards, and internal procedures to support compliant supplier quality management practices; Continuous Improvement: Support quality improvement initiatives by identifying trends, recommending process improvements, and promoting consistent supplier quality practices

Requirements

Bachelor's degree in life sciences, business administration, supply chain, or a related field or equivalent experience; 2+ years of experience in quality assurance/quality management within a regulated and/or operational services environment (e.g., GxP/GDP, logistics/distribution), or a related field; Working knowledge of GCP, GMP, GDP, and applicable quality and regulatory requirements relevant to the role; Ability to work under general guidance and prioritize assigned workload within a defined plan; Ability to identify straightforward issues, apply established methods or precedents, and escalate atypical items with supporting context; Ability to maintain accurate, auditable, and traceable documentation; Effective written and verbal communication skills; Strong organizational skills and attention to detail; Proficiency in Microsoft Office applications and quality management systems; Full command of English language, written and oral; Proficiency with standard productivity tools and Quality Management Systems (QMS)

Nice to have

ASQ Certified Quality Auditor (CQA) or equivalent; ISO 9001 Lead Auditor (QMS) or equivalent

Benefits

Medical, dental, and vision care; $2,000 sign on bonus; Backup dependent care; Adoption assistance; Infertility coverage; Family building support; Behavioral health solutions; Paid parental leave; Paid caregiver leave; Training programs; Professional development resources; Mentorship programs; Employee resource groups; Volunteer activities