Residential Sales Consultant I

As a Residential Sales Consultant (RSC), you are a trusted advisor for homeowners, diagnosing their comfort needs and offering innovative solutions. This is an outside sales position that blends consultative selling, customer education, and relationship management. You will maximize your success by leveraging internal warm leads, company-provided lead pipelines, and traditional self-generation techniques to close residential HVAC and water heater opportunities.

Responsibilities

Consultative Selling: Present tailored comfort options for high-efficiency HVAC and water heater systems to new and established customers; Customer Experience Champion: Build lasting relationships through a customer-focused approach, ensuring satisfaction, trust, and retention; Sales Generation: Drive growth by working both incoming internal leads and your own prospect pipeline to close sales; Onsite Collaboration: Partner with technical team members during site visits to ensure solutions are tailored to the home's requirements, fostering a 100% satisfaction experience; Industry Expertise: Remain a market expert, staying updated on the latest trends, energy-efficient technology, and innovative service methods

Requirements

High school degree or GED required; 2+ years of proven sales experience; Strong business development abilities; Excellent negotiation skills; A talent for closing sales; Demonstrated ability to educate customers and present technical concepts clearly; Excellent interpersonal skills with a demonstrated ability to understand customer concerns and translate them into business solutions; A dedication to providing high-quality, customer-focused service; Valid driver's license with an acceptable driving record; Ability to navigate residential environments, including climbing ladders and maneuvering in attics, basements, and crawl spaces; Available to work flexible hours and on-call shifts as needed; Ability to consistently demonstrate a positive attendance record

Nice to have

Bachelor's degree or related professional sales certifications preferred; Preference for direct-to-consumer (B2C) selling experience

Benefits

Competitive base salary plus commission; Incentive opportunities; Generous PTO; Company-sponsored Medical, Dental, and Vision coverage; Company-paid Life Insurance plus optional Short/Long-term Disability; Smartphone, tablet, and uniforms provided; Tool replacement program; Training, mentorship, and professional development support