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Restaurant Assistant General Manager - Eataly Flatiron

Eataly North America New York, United States
Full-time On-site work

Publication date: 03/09/2026

Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to:

- EAT authentic Italian food at our restaurants, cafés and to-go counters
- SHOP a selection of high-quality Italian, local and homemade products
- LEARN through our classes and our team’s product knowledge

Each Eataly location has multiple full-service, sit-down restaurants featuring authentic Italian dishes made with the highest quality, seasonal ingredients. Meat dishes, seafood dishes, pasta, pizza, street food – you can find it all in our various restaurants!

The Restaurant Assistant General Manager oversees the complex day-to-day operations of a single restaurant or group of restaurants at an Eataly location. Reports to the General Manager of Restaurants.

Job Requirements

Compensation : The base pay range for this position is $80,000 - $90,000 per year.

Responsibilities

Oversees the operations of the restaurant, working to maximize profitability while upholding the company’s mission, values, policies, quality and guest experience standards; Works the floor actively, applying a hands-on approach, unafraid to get hands dirty; Hires, assigns, trains, motivates, evaluates and terminates team members as necessary; Provides in-the-moment coaching and feedback to team members, actively facilitating their growth; Manages inventory levels and replenishes goods and operating materials; Collaborates interdepartmentally and with corporate to plan activities, special events, share information, etc.; Documents, investigates and resolves employee and guest incidents; Maintains a high level of hospitality towards guests as well as within the team; Performs other duties as required or assigned

Requirements

Bachelor’s Degree or Associate Degree; 2+ years of experience managing a large restaurant staff to accomplish sales and guest service goals; Demonstrated problem-solving, organizational, analytical and business management skills; Excellent communication, leadership and team-building skills; Advanced proficiency in Microsoft Office; Experience with Italian cuisine and wine highly preferred; Availability to work a flexible schedule often including evenings, weekends and holidays; Ability to lift up to 50 pounds; Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting

Benefits

Medical, Dental, Vision Insurance; Paid Time Off; Paid Parental Leave; 401K with match or RRSP; Bonus program; Free family meal daily; Discounts at Eataly; Classes on products and Italian cuisine; Referral bonus program; and more!
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