Restaurant Manager

Multi-site GYG franchise group seeks an energetic and experienced Restaurant Manager to lead one of its high-performing restaurants at Guzman y Gomez. The role carries full ownership of restaurant performance, covering people and culture, guest experience, operations and financial results, and includes leading and developing the management team and building a pipeline of future leaders.

Responsibilities

Leading the overall day-to-day operation of the restaurant; Building, coaching and developing a high-performing leadership and Crew team; Recruiting great people and developing a strong pipeline of future Shift Leaders and Managers; Creating an energetic, positive and accountable team culture; Delivering an exceptional guest experience every day; Driving operational KPIs across service, quality, sales, labour and food costs; Managing restaurant financial performance, including sales, labour, COGS, inventory and controllable expenses; Managing rostering, recruitment, performance management and broader people processes; Maintaining GYG's high standards across food quality, food safety, people safety and restaurant presentation; Leading busy service periods from the floor and setting the standard for the team; Identifying opportunities to grow sales, improve profitability and strengthen restaurant performance; Ensuring compliance with GYG systems, policies and operational standards; Working with the wider GYG leadership network to continuously improve and deliver great results

Requirements

Strong management experience in a fast-paced hospitality, retail or customer-focused environment; Proven experience leading, developing and motivating large teams; Confidence managing a high-volume operation and leading through busy service periods; A track record of delivering strong customer experiences and operational results; Commercial awareness and experience managing sales, labour, food costs and other financial KPIs; Strong recruitment, coaching and performance management capability; Excellent communication and interpersonal skills; The ability to develop other leaders and build a strong management team; A hands-on leadership style, comfortable being on the floor, leading from the front and setting the standard; A positive, accountable and solutions-focused approach; The ability to balance great people leadership with strong commercial performance

Nice to have

Previous quick-service restaurant experience

Benefits

Competitive salary of $80,000-$90,000 + bonus structure, depending on experience and capability; Genuine career progression towards senior restaurant leadership, multi-site opportunities and equity partnership; Comprehensive leadership, operational and commercial training; Support from an experienced wider GYG leadership network; Opportunity to take genuine ownership of your restaurant and its performance; Flexible rostering and employment stability; Free GYG meal while working and heavily discounted meals off shift; Free GYG uniforms and exclusive merch; Opportunities to support other GYG restaurants and join New Restaurant Opening teams; Team events, Christmas parties and anniversary celebrations; Cultural celebrations including Day of the Dead and Cinco de Mayo; Long-term opportunities across restaurant leadership and GYG franchise ownership