Role Readiness Specialist (Onboarding)

Role Readiness Specialists are accountable for delivering content that helps employees develop their skills and knowledge. The goal is to conduct informative training sessions, help new team members navigate their onboarding schedule, and contribute to the growth of the onboarding program. The Onboarding role is a lead role on the onboarding facilitation team that reports to the Sales Onboarding Program Manager. The role specializes in delivering training content to new team members, responding to stakeholder requests, and leading initiatives to keep the program's curriculum relevant and engaging.

Responsibilities

Deliver training to predominately entry to mid-level front-line Sales staff; Support multiple classes of new team members from their initial onboarding through their ramp period; Coach new team members on sales strategy & process adherence as they advance through the early stages of their on-the-job experience; Conduct exercises and activities that enhance the learning process; Source and/or create Enablement content including structured slide decks, internal product and other one pagers, videos, eLearning experiences, email templates, talking points/scripts, role plays, facilitator guides, and sales playbooks (SOPs excluded); Schedule training sessions; Intake facilitator requests & align with the Sales Onboarding Program Manager on strategy for launching new onboarding initiatives

Requirements

Experience working in or helping develop an onboarding program that delivered value to new team members from the time they accepted their offer through to hitting their first quota