Sales Engineer

As a Solutions Engineer, you'll play a key role in driving successful outcomes for Motive's mid-market customers and prospects. You'll partner closely with Account Executives to shape deal strategy, deliver compelling product demonstrations, and serve as a trusted advisor to technical and business stakeholders alike. This role requires a strong blend of technical expertise, business acumen, and communication skills as you map customer challenges to Motive's solutions and influence key buying decisions. Reporting to the Mexico Solutions Engineering Leader, you'll collaborate across Sales, Product, Engineering, and Customer Success to help meet customer needs while contributing directly to Motive's growth. This is a hybrid role open to candidates based in Mexico City, with occasional visits to customer sites and our Mexico City office during the week, as business needs require.

Responsibilities

Partner with Commercial Account Executives to shape deal strategy, drive discovery conversations, and deliver high-impact demonstrations that support customer decision-making; Showcase Motive's value by creating customized demos that resonate across technical, operational, and business audiences; Translate customer challenges into clear, actionable solutions that deliver measurable business outcomes; Develop deep knowledge of the competitive landscape, supporting Commercial AEs on displacement and growth opportunities; Establish yourself as a product authority, mastering today's platform while shaping conversations around future innovations; Collaborate on RFIs and RFPs to position Motive as the partner of choice for Commercial organizations; Act as a visible connector between Sales and cross-functional teams (Product, Engineering, Customer Success, Marketing)

Requirements

1+ years of experience supporting Mid-Market or comparable market segments in a customer-facing role with a focus on showcasing solution value to customers or prospects; Familiarity with value-based selling frameworks and/or solutions engineering methodologies (e.g., MEDDIC, MEDDPICC, Command of the Message, Demo2Win, Great Demo!, or comparable); Excellent communication skills with the ability to translate technical topics for both technical and non-technical audiences; Demonstrated success supporting complex solution sales and navigating Mid-Market or similar market segment sales cycles; Proven analytical and problem-solving abilities with a solutions-oriented mindset; Flexibility and willingness to travel 10-40%; Proficient in English (reading, writing, and verbal communication)

Nice to have

Experience in a Sales / Solution engineering pre-sales role; Bachelor's degree preferred; Advanced degree