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Salumi and Formaggi Manager (Deli Manager, Full-Time) - Eataly Yorkville

Eataly North America Toronto, Canada
Full-time On-site work

Publication date: 11/11/2026

Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to:

- EAT authentic Italian food at our restaurants, cafés and to-go counters
- SHOP a selection of high-quality Italian, local and homemade products
- LEARN through our classes and our team’s product knowledge

The Salumi and Formaggi (SAFO) Manager oversees the day to day operations of the SAFO department. The SAFO Manager ensures quality control through production and ensures the team is fully versed and knowledgeable about Italian cuisine, meats and cheeses to provide product recommendations.

Reports to the General Manager of Retail. Reports functionally to the Head of Fresh Product Operations, Eataly North America.

Compensation

- Compensation for this role is CAD $65,000-$70,000 annually
- This position has been posted to fill a current vacancy

Responsibilities

Supervises and motivates the team to increase sales, efficiency, and work positively and professionally; Manages stock levels and product purchases under the umbrella of Eataly’s buying program; Assists in ordering supplies and merchandise as needed; Communicates with main production kitchen as well as all restaurants to ensure that all orders are fulfilled; Produces and supervises various cuts of meats and cheeses; Manages production schedule to achieve maximum efficiency; Ensures department is meeting quality, health and safety standards; Communicates any technical or mechanical issues to the appropriate department; Develops staff through effective training, coaching and feedback on performance; Assists with employee hiring, assignment, training, payroll, scheduling, evaluations and terminations; Documents, investigates and resolves employee and guest incidents; Performs other duties as required or assigned

Requirements

2+ years of retail supervisory or management experience; Ability to lead and manage a team; Ability to effectively communicate with upper management, staff and guests; Excellent time management skills; Good knowledge of and passion for Italian technique and cuisine; High school diploma or equivalent preferred; 2+ years of food production experience highly preferred; Ability to exert well-paced mobility for periods of up to 8 hours; Ability to lift up to 45-50 pounds for short periods of time; Must hold a valid Food Handlers Certification

Benefits

Medical, Dental, Vision Insurance; Paid Time Off; Paid Parental Leave; RRSP; Bonus program; Free family meal daily; Discounts at Eataly; Classes on products and Italian cuisine; Referral bonus program; and more!
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