Senior Client Account Manager

Pattern is a global ecommerce accelerator helping ambitious brands grow across performance media, marketplaces, and D2C channels. We partner with the world’s most recognisable brands - combining data, tech, and strategy to drive measurable growth.

If you’re a strategic, commercially minded Senior Account Manager ready to lead clients and shape digital growth stories, this role is for you.

Ready to lead, grow, and make an impact?

Join Pattern - where ambitious brands (and people) accelerate.

What is the hiring process?

- Virtual interview with Hiring Manager
- Virtual/in-person task presentation and interview with Hiring Manager & Peer
- Virtual/in-person interview with other team members
- Professional reference checks
- Executive review
- Offer

Responsibilities

Act as the primary contact for 7-8 high-profile clients, building trusted relationships through regular face-to-face meetings, digital check-ins, and proactive communication.; Support channel teams with strategic direction, making sure every initiative aligns with each client’s overarching business goals.; Act as the project manager - scheduling work, managing timelines, and ensuring seamless delivery across teams.; Oversee campaign delivery across channels, ensuring scope, timelines, budgets, and KPIs are met.; Identify and present new growth opportunities that deliver measurable impact for clients.

Requirements

4 + years’ account management experience in a digital or full-service agency.; Expertise across SEM, Social Advertising and SEO.; Must be confident creating reports from Google Analytics, Google Ads, and Meta.; Confident presenter and communicator with strong commercial acumen.; Analytical mindset - you love connecting data to meaningful client outcomes.; Proven ability to lead multi-channel teams and manage complex projects.

Benefits

5 weeks annual leave every year.; Hybrid flexibility - WFH Mondays & Fridays.; Summer Fridays - finish at 1pm for long weekends during Summer (Dec-Feb).; Work-from-anywhere policy for travel and flexibility.; 12 weeks paid parental leave for the primary caregiver or 4 weeks of paid spousal / partner support leave.; Regular team events - lunches, celebrations, and Pattern Values Week.; Stock options available upon joining.