Senior Manager, Physical Therapy

Join the team transforming how health care is delivered by pairing innovative technology and connected devices with a top-notch care team. As Senior Manager, Physical Therapy, you will lead multiple Physical Therapy teams and ensure high-quality, technology-enabled care is delivered at scale.

Responsibilities

Lead multiple Physical Therapy teams and ensure high-quality, technology-enabled care is delivered at scale; Translate department strategy and OKRs into clear execution plans and allocate resources across teams; Scale operating practices that improve access, capacity, quality, clinical outcomes, employee experience, and cost; Lead through 5–7 PT Managers, coaching them to improve performance and velocity and holding them accountable for team results, talent, execution, and responsible use of resources; Own execution of the PT operating model, including workforce and capacity planning, performance management, clinical operations processes, and escalation paths; Partner with leaders across Clinical Operations and cross-functional teams (Product, Commercial, Quality, L&D, etc.) to deliver programs, manage dependencies, and drive process change and continual improvement; Lead change within the PT organization, including technology and AI adoption

Requirements

6+ years of experience in healthcare management, care delivery operations, or a related healthcare operating environment, including experience managing managers; Experience setting operational objectives and work plans, managing resources and labor costs, and using performance metrics to improve quality, outcomes, service, or employee experience; Experience partnering across multiple clinical disciplines and functions, influencing other senior stakeholders without relying on direct authority; Experience leading complex organizational change, including adoption of new technology, AI-enabled workflows, or operating processes within a clinical workforce

Nice to have

Experience leading a large (50+ clinicians), distributed, or remote clinical workforce; Experience in start-up, digital health, virtual care, or a technology-enabled care model; Licensed physical therapist or other relevant clinical licensure; Master's Degree in Business and/or Healthcare or related fields

Benefits

Comprehensive medical, dental, and vision coverage; Help with gender-affirming care for employees and family members; Tools for family and fertility planning; Travel reimbursements if healthcare isn't available where you live; Traditional or Roth 401k retirement plan options with a 2% company match; Modern life stipends for learning and development; Discounted company stock through ESPP with easy payroll deductions