Senior Motorcycle Technician

For over two decades, MotoSport has led the powersports industry with unmatched selection, quality, and expertise. We are committed to providing the highest level of service in the powersports industry. As a technician, you will be responsible for performing inspections, diagnosis, repairs, maintenance, and installations efficiently and according to the dealership’s quality, safety, and time standards. Primary objectives include ensuring customer satisfaction and retention by fixing units correctly on the first visit. This role may also be required to provide support to entry-level technicians on an as-needed basis. Reports to: Service Manager. Location: Roanoke, VA.

Responsibilities

Achieving monthly and annual goals set by management; Competent in diagnosing and repairing any product sold in the dealership; Accurately perform full and complete diagnosis on products in for service; Able to communicate to Service Manager or Writer repairs necessary both verbally and in writing; Ability to train, mentor, and transfer skills to less experienced technicians; Ability to assemble new units; Ability to do pre-delivery inspections of new units; Able to work with minimal supervision; Abide by all dealership policies pertaining to the department; Follow company dress codes and be well groomed at all times; Any other specific duties deemed necessary for the overall success of the department and the dealership as a whole; Maintain a positive working relationship with all other employees

Requirements

Customer-first mindset; Ownership of a complete set of tools; Mechanical knowledge of all of the rider segments that we sell to/storefronts (Dirt, Street, ATV, Utility ATV, UTV, Cruiser); Strong communication skills (verbal and written); Strong ability to multitask and prioritize workload; Proactive mindset and creative problem-solving skills; High School Diploma or equivalent; Ability to use or learn electronic platforms such as laptops, desktops, smartphones, tablets, etc. These will be used for things such as industry software, timekeeping (ADP), Microsoft Office (Word, Excel, Exchange, etc.), Outlook (email and calendar) and Google suite (Drive, Sheets, Documents, etc.)

Nice to have

Virginia State Inspector; Forklift experience

Benefits

Paid time off policies; 401(k); medical/dental/vision; supplemental policies; employee discounts at our portfolio companies