Senior Partner Solutions Sales & Adoption Manager

The purpose of this role is to accelerate adoption and commercial value creation across Collinson's partner-facing products, tools and services. Acting in a business development-style capacity within Partnerships, the role will identify, shape, sell and drive opportunities for partners to adopt digital products including Lounge Management Solutions (LMS), Waitlist, Partner Portal, Data Services, Integrations and other partner-related capabilities.

Responsibilities

Work with regional Partnership Managers, wider regional Partnerships teams and cross-functional stakeholders to identify partners and markets where Collinson's products, services and digital capabilities can create commercial, operational or strategic value; Build and manage a pipeline of adoption and growth opportunities, progressing prospects from identification through partner engagement, proposition development, commercial alignment and implementation support; Support partner conversations and business reviews by positioning relevant tools and services in a way that addresses partner priorities, improves engagement and strengthens long-term relationships; Sell and drive partner adoption of LMS, Waitlist, Partner Portal, Data Services and other partner-facing digital products, tools and services within the allocated region; Translate product capabilities into clear, partner-facing propositions, including use cases, benefits, adoption materials and business case inputs; Coordinate across Product, Commercial, Operations, Data, Technology, Finance, Marketing and regional Partnerships teams to ensure opportunities are qualified, prioritised and delivered effectively; Ensure opportunities are assessed against commercial potential, partner need, implementation feasibility, regional priorities and wider Travel Experiences strategy; Track pipeline progress, adoption levels, partner feedback, barriers to implementation, product usage and commercial outcomes, providing clear reporting and actionable insight to leadership and relevant teams; Capture partner requirements, regional needs, market insights and feedback on product functionality, feeding these into Product and Value Proposition teams; Help develop repeatable engagement approaches, playbooks and best practice materials that support consistent adoption across regions and partner segments

Requirements

Commercially minded, proactive and highly collaborative, with the ability to spot opportunities, influence stakeholders, manage cross-functional delivery and support growth and adoption of partner-facing solutions; Experience in business development, partnerships, partner success, payments, product adoption, account management or a related commercial role, ideally within travel, airport experiences, technology-enabled services or B2B environments; Strong commercial acumen with the ability to identify opportunities, assess value potential and build compelling partner propositions; Proven ability to engage external partners, understand their priorities and influence adoption, usage and optimisation of products, services, digital tools or operational solutions; Good understanding of product-led growth, partner enablement, implementation planning and adoption management; Comfortable working with data and insight to prioritise opportunities, track performance, monitor adoption and identify barriers to growth; Excellent stakeholder management skills, with the ability to work effectively across regional Partnership Managers, wider regional teams and central functions; Strong communicator, able to translate product capabilities and operational requirements into clear, partner-facing messages and internal recommendations; Highly proactive, organised and delivery-focused, with the ability to manage multiple opportunities through a structured pipeline

Nice to have

Experience in the airport ecosystem, lounge operations, travel experiences or partner-facing digital tools; Experience selling digital products, platforms or tools

Benefits

Hybrid work arrangement (work from home/office); Medical & Life Insurance; Flexible Benefits; Free Priority Pass Membership (unlimited airport lounge access)