Senior People Business Partner (Remote Canada)

As a member of the People Business Partner team, the role partners with leaders, managers, and employees in Customer Advisory Services, Finance, and Legal to align the people strategy with the business strategy, acting as a resource and advisor to employees across the broader People team and internal stakeholders.

Responsibilities

Partner with leaders, managers, and employees in Customer Advisory Services, Finance, and Legal to align people strategy with business strategy; Act as a resource and advisor to employees, fostering trust through clear HR processes; Develop leadership capability and offer coaching and support through all phases of the employee lifecycle; Guide performance and talent reviews, compensation planning, performance management, career development, leadership coaching, organizational design, headcount planning, and employee relations

Requirements

8+ years of HR experience, including at least 5 years as a People Business Partner supporting senior leadership in fast-paced, scaling organizations; Deep HR expertise with a strong working knowledge of state and federal employment laws and best practices; Exceptional verbal and written communication skills, with a proven ability to distill complex, ambiguous situations into simple, clear, and actionable strategies; Data-driven mindset, with experience leveraging people metrics and insights to design and execute impactful talent strategies that align with business goals; Demonstrates a deep customer obsession; Has a proven ability to coach, partner with, and influence senior leadership; Embraces collaboration; Values constant innovation and is able to work in a fast-paced environment while handling multiple projects and priorities

Nice to have

Experience supporting global, matrixed teams within the technology or SaaS sector; Prior experience partnering with Customer Success, Support, and Professional Services organizations

Benefits

Live your best life (LYBL): $200/mo (USD) for anything that enhances your life; Comprehensive employee health and life insurance coverage; Competitive compensation & bonus program; Statutory vacation + Flexible vacation; Time off for your birthday & volunteering; Employee resource groups; Opportunities for team and company-wide get-togethers