Senior People Partner

As our Senior People Partner, you'll help build the People infrastructure that enables a fast-growing, distributed team to scale without losing what makes it special. You'll partner with the Director of People to inform and deliver on the People strategy, while rolling up your sleeves on the day-to-day operations that keep a global team running. You're energized by using AI to reimagine how People Operations is delivered, and you hold a high bar for the teams you help build to attract and retain Olympic-calibre talent. As this is a hybrid role, you must be located in the Greater Toronto Area and are encouraged to be in the office at least 3 days per month.

Responsibilities

Serve as a trusted point of contact for employees, resolving workplace issues with empathy and prioritizing inquiries by urgency and impact; Track key People metrics, from quality of hire to turnover, to surface trends and inform decisions; Own compensation, benefits, and rewards programs in partnership with Talent; Drive the performance review cycle, facilitate goal-setting, and guide career development conversations with leaders; Facilitate opportunities to gather employee feedback and build initiatives that strengthen employee experience and engagement; Own Rippling as the single source of truth for employee records, including those employed under an international EOR or US PEO; Leverage AI to automate day-to-day work, and help train and manage AI agents across People systems; Manage and optimize the employee lifecycle, including onboarding, offboarding, benefits, relocations, immigration, and leave across multiple jurisdictions; Partner with local city ambassadors to coordinate co-working, in-office activities and social events across city hubs; Ensure People policies and practices comply with employment laws in Canada, the United States, Australia, and the United Kingdom; Support with other responsibilities and projects as required

Requirements

5+ years of experience in a People Operations, HR Generalist, HRBP or similar role in a high-growth environment; Strong understanding of global employment law, compliance, and best practices; Forward-thinker who works independently, adapts quickly to change, and uses technology to create efficiencies; Comfortable using AI tools such as ChatGPT and Claude Cowork to streamline processes and support data-driven decision-making; Handles sensitive issues with discretion and has a strong commitment to confidentiality; Effective written and verbal communication skills, proactive and solution-focused problem-solving, and strong organizational skills; Experience with HRIS platforms and remote collaboration tools such as Rippling, Slack, Zoom, Google Suite, and Notion; Proven track record of running People and Culture programs that have positively impacted culture and growth; Can operate at every level and partner with executive leadership as a trusted advisor and subject-matter expert; Willingness to work across time zones, from PST to NST and beyond

Nice to have

Experience on a lean People team within a growing tech organization; Proficiency with Rippling

Benefits

Company-paid group benefits for you and your family, with $1,000 towards mental health support; Generous time off policies throughout the year and holiday closure; Monthly paid meals; Annual wellness allowance; Parental leave top-ups; Competitive stock option grants; Flexible work environment